We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,740 reviews.
Hi, normally very good but this time arrived a day late for no reason. Some reason would have been helpful. Otherwise good. Thank you.
02/12/11
No comment left by this customer.
01/12/11
Very pleased with the service, maybe a visual of the signature would be a good idea
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
Be really good if collection/delivery time could be specified as morning or afternoon rather than waiting in all day if necessary
01/12/11
great
01/12/11
No comment left by this customer.
01/12/11
Ordered on 24th & paid £17! for next day, Courier said they would pick up on Fri 25th, didn't turn up, had to reorder pickup for 29th!
01/12/11
No comment left by this customer.
01/12/11
well done
01/12/11
Goods picked up & delivered safely on time.
01/12/11
No comment left by this customer.
01/12/11
Excellent service. Will use again. Top Banana Parcel Monkey!
01/12/11
No comment left by this customer.
01/12/11
Collection driver(not usual one who knows us) would have found us easier if had phone no we'd given when booking
01/12/11
Have never used you before but will from now on. Excellent service
01/12/11
Both international 2 day parcels arrived on time, you were the best on-line value, will be using you again soon.
01/12/11
Parcel was collected and delivered on time. Good service
01/12/11
No comment left by this customer.
01/12/11
You failed 3 times to another courier with no explanation!!!
01/12/11
should know timing for a pick morning or afternoon at least, other wise staisfactory... thanks
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
Parcel Monkey was fine but Courier was appalling
01/12/11
No comment left by this customer.
01/12/11
you didnt collect it!!! i'll let you know tomorrow if you do any better
01/12/11
No comment left by this customer.
01/12/11
I was amazed at the quick delivery of my parcel to the USA, and the cost.My parcel arrived in excellent condition. I will use your service.
01/12/11
All parcels picked up and delivered as promised great service
01/12/11
Excellent service could not fault it
01/12/11
perfect service from both your company & DHL delivered to spain in 3 days A
01/12/11
No comment left by this customer.
01/12/11
Knowing what time the courier will collect would be useful so you don't have to stay home all day, other than that completely faultless!
01/12/11
Excellent as always
01/12/11
reliable and freindly drivers, the best
01/12/11
No comment left by this customer.
01/12/11
Almost every consignment with you is deemed to be underpaid for. Last one was most upsetting as it weighed 3.1 but charged 7.5kg. Ridiculous
01/12/11
No comment left by this customer.
01/12/11
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