We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,996 reviews.
Very complete. quick, painless And transaction 10/10
13/12/11
very good
13/12/11
Top service as ever,which is why I always use Parcel Monkey!
13/12/11
Excellent service, very quick and efficient thank you
13/12/11
No comment left by this customer.
13/12/11
No comment left by this customer.
13/12/11
Item was supposed to be collected on Tuesday (for next day), no-one turned up until Thursday. Took multiple calls until item was collected.
13/12/11
excellant service all the time...
13/12/11
Gr8 service ++++++++++++++++ Thanks
13/12/11
I FOUND THE SERVICE AT PARCEL MONKEY TO BE VERY EFFICIENT AND A CLEAR WEBSITE
13/12/11
Excellent Service so far. Good Competitive Price as well
13/12/11
I can't believe how much better than the post office this is! I will always use Parcel Monkey from now on!
13/12/11
Quick delivery & satisfied customer
12/12/11
No problems, quality service.
12/12/11
great service thank you
12/12/11
Real time tracking would be useful, especially when instructing customers as to when the collection/delivery may be made. May cost though
12/12/11
Very, very impressed. Booked parcel for pickup at approx 7.45pm. City Link picked it upl the following morning at 8.45am. Will use again!
12/12/11
No comment left by this customer.
12/12/11
excellent
12/12/11
Flawless Service +++
12/12/11
No comment left by this customer.
12/12/11
No comment left by this customer.
12/12/11
Advertised prices not always available
12/12/11
No comment left by this customer.
12/12/11
No comment left by this customer.
12/12/11
Hassle free, prompt collection and fast delivery.
12/12/11
The item arrived back to me 5 days after collection so had to be sent again - driver was helpful though
12/12/11
No comment left by this customer.
12/12/11
Fast delivery. Never damaged. Competitive prices. Good selection of courier options
12/12/11
Seems to have gone without a hitch. Very impressed.
12/12/11
thanks, delivery was very fast
12/12/11
Excellent service and value for money, thanks.
12/12/11
Overall very good service.Arrived following day with recipient. It would be good to have a smaller window for collection or text service
12/12/11
No help when deliveries go wronge evade questions poor customer service
12/12/11
hard to contact and would like to be notified if unable to collect. Otherwise great and a sensible price thank you.
12/12/11
Excellant sevice we would use you again
12/12/11
No comment left by this customer.
12/12/11
Paid for Next Day. Due to be delivered wednesday. Citylink didn't attempt delivery until thursday! but not parcel monkey's Fault.
12/12/11
courier arrived to pick up parcel,with no fuss.a great service!
12/12/11
No comment left by this customer.
12/12/11
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