We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,740 reviews.
Very pleased with the service. Better to give a smaller time-frame for pick-ups (ie between 9am-12pm) rather than waiting a long 9am-5.30pm.
01/12/11
Collect date was Thur 24,you came Fri 25.A delay in the customer receiving the item meant I got negative feedback on ebay due to your error!
01/12/11
The only way to improve would be to offer specific collection time windows inplace of waiting most of the day for collection.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
Well done
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
They way to contact you should be made more prominent from the homepage
01/12/11
No comment left by this customer.
01/12/11
Delivery collection was not as booked 1 hour late. collection point closed. rubbish service. will not use again for time specific deliveries
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
Great service and very timely. Thank you
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
Great service as always
01/12/11
Brilliant service, can't think of any way of improving the service you provide 10/10
01/12/11
Very reliable and much cheaper than the PO
01/12/11
Problem free collection and delivery. Very reasonable rates.
01/12/11
I've used them once before and found them a first rate company,would definatley use them again.
01/12/11
Prehaps give an estimated time when parcel would be collected. Otherwise excellent service
01/12/11
great service
01/12/11
Really pleased with the service.
01/12/11
Service could not be improved. Thank you!
01/12/11
Leave correct telephone number in missed collection card
01/12/11
It was a very fair price, an efficient service and the consignment well received so well done and thank you.
01/12/11
No comment left by this customer.
01/12/11
When I booked, it said for next day delivery, that did not happen
01/12/11
No comment left by this customer.
01/12/11
I was very satisfied with the service and the driver was polite and friendly.
01/12/11
No comment left by this customer.
01/12/11
No comment left by this customer.
01/12/11
Great service, keep it up.
01/12/11
Thank you. Sent Thursday, arrived Monday.
01/12/11
great service as always, where has same day collection service gone?
01/12/11
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