We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,744 reviews.
No comment left by this customer.
01/12/11
Great service, keep it up.
01/12/11
Thank you. Sent Thursday, arrived Monday.
01/12/11
great service as always, where has same day collection service gone?
01/12/11
fast service, great prices, will recommend to others.
01/12/11
No comment left by this customer.
01/12/11
Easy and quick. Took to Post Office and said £14 to send. Parcel Monkey charged £5! Collected and delivered in 48 hours
01/12/11
Used your live chat twice to trace a delivery in Paris, was told you would let me know. Contacted & sorted by myself with Royal Mail & GLS.
01/12/11
No comment left by this customer.
01/12/11
Very good fast delivery recipient happy
01/12/11
Fast and efficient as always
01/12/11
Very fast delivery of a fragile parcel. Although with todays technology, you should be able to give a time slot for collection by now.
01/12/11
Very quick delivery all the way to Oz - Thank you
01/12/11
No comment left by this customer.
01/12/11
great service best on the internet will always use parcel monkey,and recommend them to anyone,and have never let me down once superb
30/11/11
the only thing that could have improved the otherwise superb service would be if you could give the option collecting if i'm not in
30/11/11
Great price and prompt collection.thanks.
30/11/11
great service, great price
30/11/11
You did not collect on the day stated and the parcel was in poor condition when received by the customer, not satisfied at all
30/11/11
No comment left by this customer.
30/11/11
Parcel collected as booked and delivered within 24 hours. Easily traced who had signed for the delivery. Great price too
30/11/11
Booked collection with Courier but didnt pick up till 1 day later & no communication from them of the delay!
30/11/11
Excellent service, parcel collection ordered in the evening, picked up the following morning and delivered the following day. A+++
30/11/11
YET AGAIN A GOOD COLLECTION & DELIVERY, FRIENDLY & RELIABLE, THANK YOU
30/11/11
No comment left by this customer.
30/11/11
very good service, reasonable price ad great detail history.
30/11/11
Easy, fast and reliable excellent
30/11/11
Delivery would be better if it was made within the delivery slot, also an estimated time of delivery would be useful.
30/11/11
No comment left by this customer.
30/11/11
Very good
30/11/11
Was concerned that I was unable to NOT save my credit card details. I would prefer to enter them each time than have them saved.
30/11/11
Yes i was very pleased with the servica and the great price - spot on delivery service A++++
30/11/11
Offer a time slot am or pm for pick up
30/11/11
No comment left by this customer.
30/11/11
No comment left by this customer.
30/11/11
PayPal would be useful
30/11/11
VERY GOOD
30/11/11
Great as always!
30/11/11
City Link as always a great service,brilliant price for their before noon service
30/11/11
Excellent service as we've come to expect from Parcel Monkey
30/11/11
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