We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,596 reviews.
No comment left by this customer.
25/12/11
Good service as usual. Thank you!
25/12/11
Absolutely fantastic. Parcel collected here in UK from my front door and delivered to my friends front door in Florida about 16 hours later!
25/12/11
PERFECT
25/12/11
A1 service, thanks!
25/12/11
item was picked up as promised and courier was helpful - coming up the stairs to collect the item
25/12/11
Failed to collect on Monday 19th Dec, had to re-book for 21st Dec, collected on 21st and tried to collect on 22nd too.
25/12/11
If you could say whether a collection would be am or pm would be great
24/12/11
Very pleased with the service and the price.
24/12/11
No comment left by this customer.
24/12/11
Reasonably straightforward to arrange and delivered as booked - thanks
24/12/11
No comment left by this customer.
24/12/11
1 of 2 parcels still not delivered after guarantee time. Very rude and unfriendly person collecting parcels.
24/12/11
The parcel was not collected as arranged and the only way to get it to the recipient was to take it to the Courier depot in Warrington.
24/12/11
No comment left by this customer.
24/12/11
No comment left by this customer.
24/12/11
did not collect as agreed - was a day late !
24/12/11
Excellent service. Many thanks.
24/12/11
No comment left by this customer.
24/12/11
Parcel Monkey together with City Link are the best we have used; here @ Smart-Things Excellent service,would always recommend!!
24/12/11
No comment left by this customer.
24/12/11
great service, love parcel monkey. just wish i could order some citylink mailing bags so i can benefit from your £4.85 service.
24/12/11
Your service could not be improved. There is no way you can improve a service that is a 100% class service.
24/12/11
Parcel delivered in the time frame promised. Thank you
24/12/11
This is the first time I have used this company. We were very impressed with the quick service, also alot cheaper than Royal Mail. Thank you
24/12/11
No comment left by this customer.
24/12/11
Simple to use, and very effective. Would prefer an option to have saved pick-up addresses, as I only ever use two, but have to re-input.
24/12/11
prompt service and easy to use
24/12/11
No comment left by this customer.
24/12/11
Parcel Monkey - no problem, City-link not collected, had to take it to depot myself, but delivered on time
24/12/11
i used you last year and wasnt exactly chuffed but this year you did exactly what it said on the tin, nice one well done!
24/12/11
No comment left by this customer.
24/12/11
VG but London consignment took 2 days & CityLink driver delivrin nextdoor to me didnt realise he needed 2 collect 3 from me 'til I told him!
24/12/11
very speedy delivery, thankyou
24/12/11
email off buyer,handle on new guitar case badly damaged.buyers email available if required,
24/12/11
Always a pleasure to do business with you. Merry Chrismas to all at Parcel Monkey
24/12/11
V poor communication,V poor customer service, no response to my complaints, solved the problem myself, still waiting for feedback from you
24/12/11
I was very happy with your prompt service
24/12/11
Pressed poor by mistake, everything was fine.
24/12/11
No comment left by this customer.
24/12/11
