We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,596 reviews.
Great Service!
26/12/11
No comment left by this customer.
26/12/11
SUPERB SERVICE _ HASSLE FREE & VERY SMOOTH - SUPERB _ WELL DONE !!!!!!!!!!!!!!!!!!
26/12/11
Excellent service and will use again next week. Package collected Monday afternoon, arrived Wednesday even though I booked it Monday morning
26/12/11
No comment left by this customer.
26/12/11
I've noticed that it isn't always possible to track your parcel on-line. If this were possible it would give customers peace of mind. Thanks
26/12/11
No comment left by this customer.
26/12/11
A quick and excellent service at a very busy time
26/12/11
Thanks for getting all our Christmas orders to our customers in time!
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
Top class serivce. The only improvemet could be to give a time window for collection.
26/12/11
It would be so much better if you could indicate whether collection will be am or pm
26/12/11
No comment left by this customer.
26/12/11
no further comment, all went according to plan as always!
26/12/11
Easy efficient service
26/12/11
Parcel not picked up until day after. Would have appreciated a call/update, but otherwise excellent service, thanks.
26/12/11
Parcel not collected for 3 days, canceled from Courier.Had to use ups
26/12/11
waited in 2 days for pick up which never happened,ended up taking to depot late on 2nd night
26/12/11
Item collected and delivered promptly, Minor problem with partial tracking info (City Link) but customer received item OK.
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
Very happy with overall service. Driver could be a bit more pleasant but otherwise, all good
26/12/11
everything was fine, thankyou
26/12/11
Thank you!
26/12/11
Ordered for collection on Monday 19th, called on Tuesday they apologised and rebooked, still no collection, none on wednesday, or thursday..
26/12/11
Excellent service again.
26/12/11
No comment left by this customer.
25/12/11
Told it was being picked up on the 19/12 got up early and i work nights, made sure someone was here alday parcel picked up on 20/12 12.58 pm
25/12/11
parcels picked up and delivered = perfect
25/12/11
The parcel arrived the next day and the reciprocant was pleased.
25/12/11
most impressive as usual ordered at 10p.m. collected at 9a.m. in Scotland next day A1a
25/12/11
Collected from third party and delivered to me with no problems.
25/12/11
Excellent - especially considering the Xmas rush !
25/12/11
No comment left by this customer.
25/12/11
No comment left by this customer.
25/12/11
Try picking up parcels when you say you will
25/12/11
Another fast and reliable service of a much needed gift,brilliant service at a brilliant price,thank you and merry Christmas :)
25/12/11
Booked on sunday for tuesday collection. Driver didnt arrive until wednesday. Poor service as we ended up having to wait around for 2 days
25/12/11
collected on time but delivery took longer than expected.
25/12/11
