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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,820 reviews.
The driver deem there is no one at home and left a card without ringing the bell
08/11/11
No comment left by this customer.
08/11/11
No comment left by this customer.
08/11/11
carry on carrying on
08/11/11
parcel monkey element spot-on, however City-Link need to deal with customer drop-offs at depot better.
08/11/11
No comment left by this customer.
08/11/11
Used it twice, no issue, happy with serivce (will use again). Suggestion small 1/2k or 3kg item should be cheaper price compare to 19K
08/11/11
No comment left by this customer.
08/11/11
Good price for a large parcel. Will use again.
08/11/11
Excellent service received
08/11/11
On 4/11/11 I booked 2 next day deliveries to be collected for 7/11/11 and 8/11/11. 7/11 not delivered yet. 8/11 not collected yet!
08/11/11
In one word, Excellent!
08/11/11
sent two. one delivered great,then no tracking info on second one
08/11/11
No comment left by this customer.
08/11/11
The oline courier booking system is quick and easy to use.
08/11/11
Always great arrives within 2/3 day
08/11/11
You did not collect the item, I called your number 86 times, emailed you numerous times and you never replied, I opened a dispute paypal!!!!
08/11/11
Would be nice to have a shorter window for collection/delivery but I know that's difficult to predict!
08/11/11
No comment left by this customer.
08/11/11
a more specific pick up time would be useful
08/11/11
would have been nice to have received an email confirming delivery
08/11/11
Billiant !!!!
08/11/11
No comment left by this customer.
08/11/11
Excellent. Thank you.
08/11/11
No comment left by this customer.
08/11/11
Once again I am delighted with Parcel Monkey. The parcel was picked up and delivered exactly as stated. Thank you for a great service.
08/11/11
My parcel was never collected i am trying to get a refund off you!!!!
08/11/11
I booked a next day delivery, collected Friday. Parcels actually delivered Monday.
08/11/11
All went fine, until my customer asked for a change of delivery day. I contacted Cuty Link who okayed it then delivered on the wrong day!
08/11/11
prompt, efficiant service
08/11/11
Love it, no probems!
08/11/11
Great service
08/11/11
Excellent all round - Thank you!
08/11/11
Very happy with the service so far
08/11/11
No comment left by this customer.
08/11/11
Parcel collected as promised. Great service
08/11/11
Overall a really good, easy to use service. Excellent!!
08/11/11
No comment left by this customer.
08/11/11
No comment left by this customer.
08/11/11
Quick, safe sending.
08/11/11
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