We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,001 reviews.
GOOD TRACKING SYSTEM.
22/12/11
very happy thank you
22/12/11
first class ,, email of tracking number woul be useful , maybee
22/12/11
I am always happy with your service only disappointed that I find it difficult to get you to collect from one of my saved addresses.
22/12/11
Due to be next day delivery. Picked up 16/12 and delivered to recipient 22/12!
22/12/11
You were late in picking up the parcel, no information given. I waited in all weekend. It was picked up late on Monday. Ripped in transit!
22/12/11
Delivered within timescale asked for, but would arrange a call for both ends 1 hour area of delivery/collection only way i would improve
22/12/11
You did exactly as you said. Very speedy and easy. Merry Christmas!
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
Excellent service.
22/12/11
Parcels not collected till 3 days after I booked it now one has been delivered, the other has gone missing at the Courier delivery depot
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
When a collection is missed by the driver it should automatically be reallocated for collection the next day - not cancelled
22/12/11
great collection and delivery always use your services
22/12/11
Cannpt think on ways of improvement, three days to get to New Zealand is unbelievable. Well done to everybody
22/12/11
verypleased good service
22/12/11
horrific service. didnt turn up now im told its 4th jan before you can collect! its only 22nd dec?
22/12/11
No comment left by this customer.
22/12/11
i waited for collection two days then i delivered my self
22/12/11
Easy on-line order, fast respond and good price
22/12/11
Very efficient and fast service
22/12/11
Excellent service no problems at all,thank you.
22/12/11
item was collected very late on fri evening and only delivered on wed from london to london!extremely disappointed again.goodbye!
22/12/11
Delivered to Australia in 4 days, thanks.
22/12/11
i had to take the parcel to dhl myself (extra 20 pounds in a cab!), the driver was angry and impatient as he didn't have enough info from u
22/12/11
Nothing to complain about - I have used you loads of times and haven't been let down yet - Keep it up! Happy Christmas :-)
22/12/11
No comment left by this customer.
22/12/11
great service. thank you
22/12/11
Only issue is having to wait in, otherwise excellent service.
22/12/11
Excellent Service
22/12/11
No comment left by this customer.
22/12/11
I had no issues at all. Just continue as you are :)
22/12/11
No comment left by this customer.
22/12/11
easy to use, clear instructions and collected/delivered the same day. thanks!
22/12/11
the driver never arrived to collect the parcel even though he told the depot that he came and there was nobody in.
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
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