We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,001 reviews.
Always a pleasure to do business with you. Merry Chrismas to all at Parcel Monkey
24/12/11
V poor communication,V poor customer service, no response to my complaints, solved the problem myself, still waiting for feedback from you
24/12/11
I was very happy with your prompt service
24/12/11
Pressed poor by mistake, everything was fine.
24/12/11
No comment left by this customer.
24/12/11
PERFECT COURIER NEVER HAD ANY PROBLEMS EVER
24/12/11
great service. Merry Christmas
24/12/11
No comment left by this customer.
24/12/11
5 parcels send on 19th dec., all of them received on 20th dec., better than last christmas.
24/12/11
VERY POOR . TOOK YOU THREE DAYS TO COLLECT. BOOKED SUNDAY ORIGINALY. DIDNT COLLECT TILL WEDNESDAY. MUST BE THE CHRISTMAS PERIOD.
24/12/11
Should have been next day delivery but they took two days.
24/12/11
efficient and very reliable, many thanks. I would use again, my item arrived in perfect condition.
24/12/11
6 Days after parcel picked up by Courier they have still not attempted delivery!. No answers and missing Xmas Present. AWFUL!!!!
24/12/11
No comment left by this customer.
24/12/11
a collection time would help
24/12/11
excellent service as always
24/12/11
absolutely fabulous the customer service second to non the value brilliant your driver at collection a joy to work with
24/12/11
No comment left by this customer.
24/12/11
Perfect.
24/12/11
No comment left by this customer.
24/12/11
No comment left by this customer.
24/12/11
No comment left by this customer.
23/12/11
No comment left by this customer.
23/12/11
excelent service thanks
23/12/11
At a time when many couriers struggle to meet expectations, parcel monkey was excellent on time evry time. THANK YOU
23/12/11
No comment left by this customer.
23/12/11
It was the first time I used Parcel Monkey but I found it good and easy to use, Many Thanks for the care taken with the Parcel
23/12/11
No comment left by this customer.
23/12/11
very speedy delivery of parcel to germany ( collected on Monday 19.12., delivered afternoon of 21.12.). will definitely use you again.thanks
23/12/11
No comment left by this customer.
23/12/11
No comment left by this customer.
23/12/11
The recipient has informed me that the package was not delivered. It had been damaged beyond repair. I haven't been told by the company.
23/12/11
Brilliant!
23/12/11
great service, thank you
23/12/11
Fast, efficient and very friendly driver
23/12/11
No comment left by this customer.
23/12/11
good service keep it up
23/12/11
No comment left by this customer.
23/12/11
Collection was 1 day late! despite me booking it two days in advance, when we called they still said they would collect that evening!! so s
23/12/11
great no problems
23/12/11
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