We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,740 reviews.
Didn't come to pick up, thanks for nothing.
14/12/11
Parcel Monkey & City Link between them are by far the most reliable for UK domestic deliveries, I use others for International Shipments
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
Courier failed to collect again, had to take items to the depot
14/12/11
We were out when City Link tried to deliver on monday so they came again yesterday. Very good service at a reasonable price.
14/12/11
No comment left by this customer.
14/12/11
The parcel was collected a day late, causing problems for me and reciepent, and goods were damaged. Not happy!!!!!!
14/12/11
Great A ++ Picked up next day
14/12/11
Collected on time, delivered on time, great value for price i paid, would definately recommend
14/12/11
No comment left by this customer.
14/12/11
BUT DUE TO THE 'CHRISTMAS RUSH' STILL AWAITING DELIVERY !!!!
14/12/11
very good service, no problems, everything arrived ok, pick up was speedy, would use again A++++++
14/12/11
fast pick up and delivery very reliable, will use every time now thank you
14/12/11
Perfect! Great price, delivered quickly, no issues at all - best online parcel service I have used - recommended and will def. use again!
14/12/11
Happy with this service thank you.
14/12/11
I sent two parcels which were meant to be collected on the 7/12/2011 neither parcel has has been recieved had to make many phone calls!
14/12/11
No comment left by this customer.
14/12/11
I paid on the 7dec for my parcel to be picked up on thur 8dec on the12dec i had to leave it to the depot myself
14/12/11
on time on price
14/12/11
Despite detailed direction instructions and a phone number contact our pickup was delayed and not made until complaints were registered
14/12/11
I was very happy with your services,parcel monkey.My sister got her christmas gift in time,thanks to you.Thank you
14/12/11
would be helpful if could give rough time for collecting parcels
14/12/11
Why not ask me about the ones that were totally ******** up ?
14/12/11
No comment left by this customer.
14/12/11
I like the service as it is easy to follow and prompt delivery
14/12/11
No comment left by this customer.
14/12/11
Parcels werent collected on the day stated and took a further two days and still waitng after numerous calls to Courier!! who were rude
14/12/11
Highly recommend and will continue to use in the future
14/12/11
great
14/12/11
No comment left by this customer.
14/12/11
we often use parcel monkey and have found the service great value easy to use and reliable we also tell friends to use PM !!!
14/12/11
we are disgusted with the service as we paid for next day delivery which should had been Friday 9th december so have requested parcel back
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
You guys are the best. I dropped the item at the Epsom depot the day BEFORE collection & it arrived before it was due to be collected!!! :-)
14/12/11
it should have arrived as promised friday but arrived monday
14/12/11
Very good service. Quick collection and speedy delivery. Contacted promptly when additional charges were incurred but didn't affect delivery
14/12/11
No comment left by this customer.
14/12/11
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