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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,869 reviews.
very please with the service.
22/11/11
As always, easy to use, good value and on time. Many thanks for a great service!
22/11/11
Great service - simple to use
22/11/11
excellent service. thank you.
22/11/11
No comment left by this customer.
22/11/11
Great service...! easy to use website, fast pick up and delivery ...! very competitive prices
22/11/11
had to "Wait for Citly Link" for about 45 mins before I could print my label. That's nearly an hour lost !
22/11/11
no issues will use again
22/11/11
You never mentioned your depot was 600 miles away from the delivery address and had to be collected
22/11/11
The DHL tracking does not work with your PM number, but otherwise good service.
22/11/11
Terrible support. Had to drop the packet off at the depot due to driver no show.
22/11/11
No comment left by this customer.
22/11/11
Collected on time, easy to arrange, no hassle, would use again, Thanks
22/11/11
was very easy to use
22/11/11
Great service yet again!
22/11/11
very prompt collection. everythiing went smoothly
22/11/11
No comment left by this customer.
22/11/11
No comment left by this customer.
22/11/11
No comment left by this customer.
22/11/11
No comment left by this customer.
22/11/11
No complaints really good service website instructions clear and easy to follow will tell friends and use again
22/11/11
No comment left by this customer.
22/11/11
Would of been good to get an idea of what time item was being collected
22/11/11
No comment left by this customer.
22/11/11
payment via paypal PLEASE!
22/11/11
No comment left by this customer.
22/11/11
Can't think of any improvements you could make. All perfect already.
22/11/11
pick up and deliver on time!! and when there's a problem give us someone to talk to that can deal with it
22/11/11
Prompt pick, good easy tracking, thankyou
22/11/11
Great service as always
22/11/11
Hassle free and on time all for a fair price. Can't fault it.
22/11/11
you guys are still the best with a terrific service - DO NOT CHANGE ANYTHING (Price, service, drivers etc) :-)
22/11/11
Excellent service
22/11/11
PM987459 LXV07769 Customer wasn't in and the card was NOT put through his door it was left at the bottom of the block of flats he lives in
22/11/11
Very good
22/11/11
No comment left by this customer.
22/11/11
Very efficient!
22/11/11
Once again, competitive price and decent service.
22/11/11
Very dissapointing service, courier arrived 3 days late. Not impressed!! Don't say your coming then don't turn up, sub standards
22/11/11
parcel was not picked up when it should have been
22/11/11
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