We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
Great Service as Always
21/12/11
great service
21/12/11
No comment left by this customer.
21/12/11
Fantastic service! Easy and quick. I recommend Parcel Monkey all the time.
21/12/11
No comment left by this customer.
21/12/11
parcel monkey was good but city link didnt pick up my parcels on arranged day no contact, then when i phoned it was moved to that day
21/12/11
No comment left by this customer.
21/12/11
You have not even collected it and buyer is very frustrated.
21/12/11
collected on the day stated and delivered the next great work A+
21/12/11
No problems. Great service
21/12/11
Great service best prices plus u could leave your parcel in safe place and courier will pick up no problem thanks will use u again
21/12/11
No comment left by this customer.
21/12/11
Excellent service. Pick up driver was very helpful. My customer emailed me to say that she had received her order the next day..
21/12/11
No comment left by this customer.
21/12/11
No comment left by this customer.
21/12/11
very efficiant pickup and fast delivery , well pleased
21/12/11
No comment left by this customer.
21/12/11
PICKUP WAS A DAY LATE - SWANSEA CITY LINK GIRL WAS NOT HELPFULL AND WAS VERY RUDE WOULD NOT LISTEN TO ME AND TALKED OVER ME - VERY RUDE
21/12/11
Great
21/12/11
Sent 3 parcels now brilliant++++++++++++++++++
21/12/11
The couriers are very rude at times
21/12/11
I have had several experiences of PM now and I continue to be impressed.
21/12/11
Collected on time and a delivery the next day, even at Christmas.
21/12/11
Brilliant, simple, quick and efficient service at a reasonable price. Thank you!
21/12/11
No comment left by this customer.
21/12/11
Everything worked as it should... Seamless. Most impressed.
21/12/11
No comment left by this customer.
21/12/11
No comment left by this customer.
21/12/11
Absolutely fantastic, picked up Thursday pm delivered on the Monday, brilliant many thanks and merry Christmas to all your staff
21/12/11
No comment left by this customer.
21/12/11
Failed to pick up even after booking 5 days in advance. PM is too removed from the process to help.
21/12/11
No comment left by this customer.
21/12/11
No comment left by this customer.
21/12/11
No comment left by this customer.
21/12/11
You and City Link were absolutely faultless, thankyou!
21/12/11
Excellent service and low price
21/12/11
No comment left by this customer.
21/12/11
spot on in every respect....thanks
21/12/11
Thanks a lot!
21/12/11
The parcel did not arrive on time and my customer was harassed by Courier employees when she tried to pick it up.
21/12/11
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
