-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
No comment left by this customer.
08/12/11
My parcel was not picked up on the day arranged which was a hugh let down and wasted my day
08/12/11
Item was not collected on correct day as ordered but came the next day. useless if you are working to deadlines!
08/12/11
Everything went smoothly - would have been nice to have a smaller window in which to stay at home waiting for the parcel to be collected
08/12/11
collected on time. good service
08/12/11
No comment left by this customer.
08/12/11
Can't think of any way you could improve.....am always pleased with the speedy service and reasonable prices!!
08/12/11
very happy with everything thanx
08/12/11
No comment left by this customer.
08/12/11
No comment left by this customer.
08/12/11
So far we are very impressed with your service - we are new Parcel Monkey fans!!! Thank you.
08/12/11
Have just started using Parcel Monkey, after using another courier firm for 4 years and are very pleased so far. Thanks.
08/12/11
No comment left by this customer.
08/12/11
excellent service, n dorset to cornwall in less than 36 hrs!! for £s less than reg. mail. will be using u again.
08/12/11
fast next day delivery
08/12/11
I have sent you three emails and none have been replied to so I am fuming!!! You owe me a refund of around £30-£40
08/12/11
Had my account frozen by matt sennett of parcelmonkey. Reason: I had politely questioned why I felt I had been overcharged for a shipment.
08/12/11
No comment left by this customer.
08/12/11
Courier didn't turn up on the day they were supposed to. No email or phone call to say it would be the next day. Had to chase.
08/12/11
Simple and effective - many thanks.
08/12/11
No comment left by this customer.
08/12/11
absolutely brillaint value for money service
08/12/11
No comment left by this customer.
08/12/11
Introducing a 1-hour collection/delivery window slot will be a huge help. Or maybe a call 30mins prior to delivery helps manage time better.
08/12/11
Very easy - very clean - wonderful!
08/12/11
Excellent service and price
08/12/11
Excellent communications. Collection driver very polite. Great prices. All round a fantastic service.
08/12/11
excellent service
08/12/11
No comment left by this customer.
08/12/11
excellent service as usual
08/12/11
Collection/delivery excellent. Infuriated by extra highlands charge applied at end of booking process in spite of postcode entered at start.
08/12/11
Perfect already and helpful with quick response when I have had problems as we all do at some time or other
08/12/11
Very reliable service and price competitive.
08/12/11
No comment left by this customer.
08/12/11
No comment left by this customer.
08/12/11
Good service, and you may treasure that comment as it comes from a man who was in road transport for 50 years.
08/12/11
Great as ever better than citylink!!!!!!!!
08/12/11
No comment left by this customer.
08/12/11
I was very impressed with the service, the parcel was collected and delivered within the time frame stated. I would use this service again.
08/12/11
Quick and Easy.
08/12/11
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more