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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,811 reviews.
Courier were too busy to collect the parcel. No notification given. Forced to arrange another collection
19/12/11
The courier did not collect, I phoned and were told they would collect two days later, they did not, in the end I took the parcel to depot
19/12/11
Excellent service do not send that many parcels but will continue to use Parcel Monkey
19/12/11
The road to our office was closed but still accessible, courier driver did not even try, hence pick delayed 1 day. You need a phone no. !!!
19/12/11
Too expensive for me to use normally but excellent service.
19/12/11
No comment left by this customer.
19/12/11
Excellent service
19/12/11
As always, the service provided was pretty good.
19/12/11
excellent no problems at all - excellent value
19/12/11
No comment left by this customer.
19/12/11
No comment left by this customer.
19/12/11
Excellent pick up within 12 hours of ordering and just as good delivery at an amazing price. Thank you
19/12/11
ialtho the service I recieved was excellent, I think the price could of been cheeper.
19/12/11
Took too long for the label to be ready, carrier nearly destroyed the package.
19/12/11
No comment left by this customer.
19/12/11
very good service well plzed like i always am many thanx again
19/12/11
Paid on Sunday, Courier booked for Tuesday. Finally turned up on Friday after many phone calls to Courier.
19/12/11
As described, collection and delivery in scheduled times. A***** Keep up the good work
18/12/11
No comment left by this customer.
18/12/11
very good
18/12/11
Second time unable to order Courier Courier due ... (UK Mainland address!!!)
18/12/11
No comment left by this customer.
18/12/11
The only problem I have had with Parcel Monkey in the past was damaged items. This time it was perfect. Thank you
18/12/11
Wouldn't send my parcels by any one else
18/12/11
Excellent service. Will definitely use you again.
18/12/11
very good
18/12/11
No comment left by this customer.
18/12/11
A more specific time of day for collection would be helpful
18/12/11
A more specific time of day for collections would be helpful
18/12/11
The best service I have ever had - thank you so very much! Easy to book and very cheap.Would definitely use you again and recommend you
18/12/11
No comment left by this customer.
18/12/11
No comment left by this customer.
18/12/11
No comment left by this customer.
18/12/11
perfect as usual
18/12/11
Good price, picked up on time and delivered next day. 1st class service
18/12/11
No comment left by this customer.
18/12/11
You didn't pick up, so two people took unneccessary days off, we still haven't had the delivery - you're sending me the survey already? Bad
18/12/11
The parcel wasn't delivered in the stated time it was the Wednesday and not the Tuesday.
18/12/11
easy to use service but link to pdf pro-forma doesnt work. pro forma read only - cant fill it in on screen
18/12/11
No comment left by this customer.
18/12/11
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