We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,591 reviews.
courier didnt call me first collection date, or leave a card, rebooked, didnt show up and didn't contact to advise.
27/02/12
Driver was day late in collecting parcel...
26/02/12
Good service
26/02/12
No comment left by this customer.
26/02/12
No comment left by this customer.
26/02/12
great service! would be nice if there was a mobile phone app though
26/02/12
No comment left by this customer.
26/02/12
Was collected Tuesday and delivered Friday. Went express 24 hour so bit longer than 24 hours
26/02/12
Excellent service as on most occasions.
26/02/12
No comment left by this customer.
26/02/12
Great service, fast and reliable
26/02/12
Excellent value service
26/02/12
:)
26/02/12
service is usually very good, however when it did go wrong, back up and communication was very poor and my package ended up over a week late
26/02/12
No comment left by this customer.
26/02/12
Good service.
26/02/12
excellent service. dleivery man was with me first thing and was very friendly. deffinately use again, very cheap also
26/02/12
Very good service at a very reasonable price, Parcel was collected Monday and delivered Tuesday as promised what more do you need
26/02/12
Quick and easy to set up, courier collected promptly and delivered next day as arranged. Very happy.
26/02/12
No comment left by this customer.
26/02/12
Excellent service I just wish I had found you ages ago ! Try to get adverts out so people like me know about you
26/02/12
Easy to arrange and very competitive price
26/02/12
Good Job
26/02/12
Hi, from my side of view Paypal payment would be helpful. Thanks
26/02/12
very good and pick up on right day and have place more orders since
26/02/12
Excellent service as always
26/02/12
I have used City link for years and using you is half the price than going direct, strange but true! same service but half the price.
26/02/12
i would like to say im really impressed ive not been using the service long but the first driver took the time to go through it all with me
26/02/12
No comment left by this customer.
26/02/12
Great price and service. I will use Parcel Monkey again and recommend them to others.
26/02/12
We have used your service three times to date and found it to be excellent . An improvement would be a time slot for collection
26/02/12
The tracking service wasn't any use but other than that it was a great service
26/02/12
brilliant could not fault it thank you very much
26/02/12
excellent service, never missed a collection and always deliver on time. thank
26/02/12
excellent must be the best courier service ever 10/10 for service and helpfulness
26/02/12
Very good service, easy to use online and connects well with courier. Could be instant with the postage label like Parcel2Go, had to wait 30
26/02/12
very good thank you
26/02/12
very pleased with the service thanks
26/02/12
No comment left by this customer.
26/02/12
Excellent service, picked up from my place of work and delivered next day. Would recomend Parcel Monkey.
26/02/12
