We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,751 reviews.
Great service, picked up as promised, delivered early that day
09/02/12
Please give a time slot for collecting parcels. Very pleased with sevice other than having to wait in all day.
09/02/12
Quick and efficient. Got a good deal very happy :)
09/02/12
No comment left by this customer.
09/02/12
So-far i`m happy
09/02/12
nice and smooth. easy to book
09/02/12
Never had a problem, with either collection or onward delivery. My first stop for parcels is always Parcel Monkey
09/02/12
Cheap and easy to use.
09/02/12
very good ... always is!
09/02/12
In general parcel monkey is great HOWEVER, we pack very well but the breakage and bad handling rate with Courier is dreadfull in many area
09/02/12
No comment left by this customer.
09/02/12
Collected and delivered on time, first class service will continue to use.
09/02/12
Parcel was never picked up when promised. I had to ring three times and then reschedule.
09/02/12
great fast cheap delivery thanks x
09/02/12
No comment left by this customer.
09/02/12
Delivered the very next day, quick and efficient with no dents or scratches on the box, perfect service.
09/02/12
No comment left by this customer.
09/02/12
No comment left by this customer.
09/02/12
No comment left by this customer.
09/02/12
No comment left by this customer.
09/02/12
Driver unable to find us but made call to my mobile and all was sorted, thankyou
09/02/12
No comment left by this customer.
09/02/12
Excellent service.
09/02/12
No Complaints picked up same day
09/02/12
No comment left by this customer.
09/02/12
great service, keep it up, however, nightfreight are ****
09/02/12
Really pleased and would use again :)
09/02/12
Courier failed to collect, despite me calling them twice and getting assurances the driver was coming. Courier agents not very helpful.
09/02/12
Parcel Monley are great - Courier are a bunch of useless f*ckwits.
09/02/12
friendly pick up. always use it, will still use parcelmonkey. thank you
09/02/12
excellent service. but would like same day collection service offered also occasionally.
09/02/12
Fantastic service and price - thankyou.
09/02/12
No comment left by this customer.
09/02/12
i got top marks, cheers just what i need
09/02/12
failed to collect on the day selected, plus paid for a saturday delivery which i never got, driver lied about coming and putting a card in
09/02/12
No comment left by this customer.
09/02/12
I am still awaiting an email reponse from you for a credit before christmas
09/02/12
It would be very helpful if the courier could give an indication of collection time, am or pm would be very handy. Thanks.
09/02/12
No comment left by this customer.
09/02/12
Finding label print facilities for generating lables is a bit troublesome, is there an alternative workaround.
09/02/12
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