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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,808 reviews.
Please can you add your charges to the "more information" screen, its too easy to enter an order and forget to note the charges.
17/12/11
Not satisfied at all as you did not deliver the parcel and you deducted the money from my account. Extremely poor service.
17/12/11
No comment left by this customer.
17/12/11
Courier arrived two days late to collect parcel and gave no appology or excuse, then took another two days to deliver to customer.
17/12/11
No comment left by this customer.
17/12/11
Great as always. Thanks. 10/10
17/12/11
No comment left by this customer.
17/12/11
No comment left by this customer.
17/12/11
I found the service very good indeed, told all the lads up the bowls club about how cheep, and the fact that it arrived early next day
17/12/11
Thank you very fast delivery, will be using you again.
17/12/11
very pleased with service as always
17/12/11
I thought the service was great! quick and effective. Thank you!
17/12/11
All good - prompt and efficient ! Understand about keeping costs down but would appreciate a phone number for you ??
17/12/11
Awfull awfull service will NEVER use again- and disnt even get offered compensation!
17/12/11
Very good, as usual...
16/12/11
No comment left by this customer.
16/12/11
very good all done
16/12/11
My parcel was delivered in 48 instead of 24 hours, the driver was grumpy ` but the parcel ws delivered sucessfully
16/12/11
excellent
16/12/11
Excellent service as usual
16/12/11
No comment left by this customer.
16/12/11
No comment left by this customer.
16/12/11
Collection and delivery really great
16/12/11
Fantastic service, we were really pleased. Thanks so much.
16/12/11
Parcel collected as promissed and delivered when required!
16/12/11
expediuosly expidited as expected!
16/12/11
Very efficient although sometimes have to wait for the label to be emailed.
16/12/11
Fast & efficient service, good communication, a pleasure to do business with, highly recommended. A+++
16/12/11
Driver was grumpy that you didnt supply barcoded labels. Went to Barbados then venezuela then back to Barbados again? £98 fees at Barbado??
16/12/11
No comment left by this customer.
16/12/11
There was honestly nothing you could do to improve the service short of gps tagging the pick up vans so you know when they're near.
16/12/11
Next day service hasn't collected after 4 days!!! Poor response from support. Use another company
16/12/11
Great price and easy to arrange although parcel not collected until after 7.00pm so waited in all day but that was City Link not you
16/12/11
No comment left by this customer.
16/12/11
Good value service. Exactly as descibed, parcel picked up onn time and delivered to France
16/12/11
Excellent service as always, will be recommending you to friends & family
16/12/11
If you took paypal your service would be perfect, but very impressed with it as it is.
16/12/11
Parcel supposed to be collected fri but not collected until mon, an email explaining why would have been nice,cant ring at weekends!
16/12/11
The overall service was great, myu
16/12/11
No comment left by this customer.
16/12/11
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