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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,737 reviews.
Next day service hasn't collected after 4 days!!! Poor response from support. Use another company
16/12/11
Great price and easy to arrange although parcel not collected until after 7.00pm so waited in all day but that was City Link not you
16/12/11
No comment left by this customer.
16/12/11
Good value service. Exactly as descibed, parcel picked up onn time and delivered to France
16/12/11
Excellent service as always, will be recommending you to friends & family
16/12/11
If you took paypal your service would be perfect, but very impressed with it as it is.
16/12/11
Parcel supposed to be collected fri but not collected until mon, an email explaining why would have been nice,cant ring at weekends!
16/12/11
The overall service was great, myu
16/12/11
No comment left by this customer.
16/12/11
Thank you very good
16/12/11
Great service.
16/12/11
Courteous collection and delivery next day - well done!
16/12/11
Great service . Thankyou
16/12/11
Tracked to the door and fast too
16/12/11
The collection date was missed. we phoned & were reassured the driver could come to collect up to 2100hrs. He did not arrive until the next
16/12/11
All very good -Many thanks
16/12/11
excellent service thank you.
16/12/11
No comment left by this customer.
16/12/11
Pick up was prompt and the parcel reached it's destination the next day, very good service.
16/12/11
No comment left by this customer.
16/12/11
I was surprised by the spurious extra charges for the "overweight" of parcel and disgusted at your response to the query
16/12/11
No comment left by this customer.
16/12/11
very pleased. Collected as arranged, delivered on time
16/12/11
No comment left by this customer.
16/12/11
No comment left by this customer.
16/12/11
You lost my parcel worth £142.99 within hours of collecting it. This possibly the very definition of incompetence for a delivery company.
16/12/11
`did very well ,pleased
16/12/11
excellent customer service. Very impressed and will certainly use again
16/12/11
Brilliant service,il definitely use you again and recommend you to others.
16/12/11
Very efficient and much cheaper than The Post Office, will use again
16/12/11
No comment left by this customer.
16/12/11
Brillant Service, SO FAST
16/12/11
No comment left by this customer.
16/12/11
No comment left by this customer.
16/12/11
No comment left by this customer.
16/12/11
Good reliable service and cheaper than many many other places too!! Still think the name is slightly bazaar though!!!!
16/12/11
parcel was collected when promised & driver was polite. Delivery as required.
16/12/11
Excellent service.
16/12/11
Parcel delivered a day late despite being next day service
16/12/11
No comment left by this customer.
16/12/11
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