We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 199,876 reviews.
Good timely delivery
24/11/10
as i said bfore 1st class service every one should use them
24/11/10
PLEASE PLEASE TRY TO RE-FORMAT YOUR BARCODE LABLE & COLLECTION RECEIPT ONTO ONE PIECE OF A4 PAPER.
24/11/10
First class service at reasonable rates
24/11/10
Very quick collection and delivery would use always
24/11/10
Five stars from me
24/11/10
No comment left by this customer.
24/11/10
Great service, quick efficient and reasonably priced. Really can't ask for more, from both Parcel Monkey and Citylink, superb service.
24/11/10
Excellent and City Link are too!
24/11/10
cheap and although I've only hap one parcel I intend to use you everytime, fast and safe a++++
24/11/10
Excellent service! Will definitely use you again
24/11/10
No comment left by this customer.
24/11/10
Nothing to improve on excellent service I will and have recommended you and will definitely use Parcel Monkey again.
24/11/10
very quick collection and very reasonable price. 10/10
24/11/10
No comment left by this customer.
24/11/10
Quick. Collections/deliveries made as promised
24/11/10
No comment left by this customer.
24/11/10
No comment left by this customer.
24/11/10
No comment left by this customer.
24/11/10
good service as always :)
24/11/10
On this occasion I arranged for Parcel Monkey to collect an item I had purchased and to deliver it to my home, collected & delivered on time
24/11/10
LOOKS GOOD FROM HERE-SHALL USE YOU AGAIN-INSTEAD OF OTHERS!-HOPE YOU ARE CONSISTANT
24/11/10
No comment left by this customer.
24/11/10
Parcel was not collected by Citi Link & they then proceeded to cancel the order without informing me. I ending up using different company!
24/11/10
Excellent all round. Thank you.
24/11/10
as always prompt and efficient
24/11/10
1st Class Service collected and delivered within 24 hours
24/11/10
No comment left by this customer.
24/11/10
Amazing the parcel was collected within the hour and delivered the next day. Excellent value for money. Very user friendly web site. Thank y
24/11/10
No comment left by this customer.
24/11/10
No comment left by this customer.
24/11/10
City Link Courier registered failed collection, parcel not available, but had not called to collect. 2nd driver arrived promptly.
24/11/10
No comment left by this customer.
24/11/10
no suggestions.
24/11/10
Very Happy Thanks keep up the good work! Cheers Dane.
24/11/10
You have improved dramatically in answering queries on deliverys, and the support ticket works s treat, many thanks, martyn singleton
24/11/10
This is the first time that I used Parcel Monkey. I sent a folding bike! Big box, 16kg. Few other couriers would accept. Brilliant service!
24/11/10
No comment left by this customer.
24/11/10
Excellent service - will be using Parcel Monkey again!
24/11/10
came to collect on wrong day. 4 phone calls later item was collected. poor communication between yourselves and carrier.
24/11/10
