We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,259 reviews.
Great service, only negative is that you have to put same details in twice when you ask for a quote and proceed through!
07/02/12
Very fast delivery & great tracking. Thank you
07/02/12
good service - very happy so far
07/02/12
efficient pick-up, delivery promptly reported next day. many thanks
07/02/12
No comment left by this customer.
07/02/12
Great job, just as described.
07/02/12
No comment left by this customer.
07/02/12
No comment left by this customer.
07/02/12
Would have been better to have been informed of the estimated day of arrival for the parcel. Though it was received at the destination well.
07/02/12
Happy with the easy to use service with no problems - thank you - will use your services again.
07/02/12
No comment left by this customer.
07/02/12
City link is the best courier on your list by miles drivers always smile.
07/02/12
You have stopped sending e.mails confirming receipt of order and with the information to print off the label that I can send to the sender??
07/02/12
No comment left by this customer.
07/02/12
Great price Great collections shame about customers not being in.... Nice Service it works for me Thank You.
07/02/12
Hi thankyou so much it was easy to book online for courier to pickup parcel from seller and was delivered next day great service thankyou
07/02/12
Very efficient,but it would be great improvement if you could indicate a morning or afternoon pick up to save wasted days
07/02/12
Exellent service will use again and recomend to other people many thanks...
07/02/12
No comment left by this customer.
07/02/12
nothing its very good better then my last parcal firm
07/02/12
Very fast and efficient service as normal ,thanks
07/02/12
No comment left by this customer.
07/02/12
No comment left by this customer.
07/02/12
Much better than the last two occasions!
07/02/12
Great, will use again, thank you!
07/02/12
No comment left by this customer.
07/02/12
Brilliant service, easy to use!
07/02/12
Excellent service from pick up to drop off, the best one on the web thank you
07/02/12
Only used you once so don't feel qualified to add to my 5 star rating.
07/02/12
No comment left by this customer.
07/02/12
Packages have been opened or damaged - items missing when received by customer - Northampton and netherlands parcels via Courier/ParcelForc
07/02/12
Brilliant, so simple and straightforward. Brilliant service.
07/02/12
Shame, 2nd bad experience on the run! Despite extensive protective packaging box was delivered in such a mangled state contents destroyed!!
07/02/12
Really pleased with the price and the service on the one occasion I've used you and am doing so this week again
07/02/12
Superb value & service !
07/02/12
very happy with service although you mentione that an email will be sent when the label is ready to print however i did not recieve this
07/02/12
More specific collection time would be helpful but otherwise an excellent service.
07/02/12
Collection time is 08:00 to 18:00, what?! So much better when a courier lets you know roughly when they are coming to collect!
07/02/12
No comment left by this customer.
07/02/12
The service I have received for every delivery so far has been excellent.
07/02/12
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