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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,840 reviews.
No comment left by this customer.
16/12/11
Pick up was prompt and the parcel reached it's destination the next day, very good service.
16/12/11
No comment left by this customer.
16/12/11
I was surprised by the spurious extra charges for the "overweight" of parcel and disgusted at your response to the query
16/12/11
No comment left by this customer.
16/12/11
very pleased. Collected as arranged, delivered on time
16/12/11
No comment left by this customer.
16/12/11
No comment left by this customer.
16/12/11
You lost my parcel worth £142.99 within hours of collecting it. This possibly the very definition of incompetence for a delivery company.
16/12/11
`did very well ,pleased
16/12/11
excellent customer service. Very impressed and will certainly use again
16/12/11
Brilliant service,il definitely use you again and recommend you to others.
16/12/11
Very efficient and much cheaper than The Post Office, will use again
16/12/11
No comment left by this customer.
16/12/11
Brillant Service, SO FAST
16/12/11
No comment left by this customer.
16/12/11
No comment left by this customer.
16/12/11
No comment left by this customer.
16/12/11
Good reliable service and cheaper than many many other places too!! Still think the name is slightly bazaar though!!!!
16/12/11
parcel was collected when promised & driver was polite. Delivery as required.
16/12/11
Excellent service.
16/12/11
Parcel delivered a day late despite being next day service
16/12/11
No comment left by this customer.
16/12/11
Very happy with the service. UK to Australia in less than a week at christmas is pretty impressive and less than half the cost of RoyalMail
16/12/11
Picked up on time delivered on time done what they said cheers
16/12/11
really cheap and safe. Collected on Friday and delivered in Switzerland on thursday with parcelforce
16/12/11
Diabolical- still not collected- no way I can contact you in45minutes of trying The ref no is not correct I am told by pPF??? Whats going on
16/12/11
No comment left by this customer.
16/12/11
Easy to set up, collection and delivery on time, what more can I say?
16/12/11
Perfect. Thank you
16/12/11
very good
16/12/11
No comment left by this customer.
16/12/11
reliable, great price, definitely use again
16/12/11
Easy to book, easy to pay for, collected on time, delivered on time, perfect.
16/12/11
excellent prices and prompt pick up.
16/12/11
good delivery thank you
16/12/11
The delivery arrived late, the contents was damaged in spite of being sturdy and well packed. Not happy!
16/12/11
Same as always, booked service, collected next day, delivered day after. No problems. Thank you.
16/12/11
would be good if a time could be given for collection. even just am or pm. its difficult with school runs!
16/12/11
Collection and delivery without delay, have used parcel monkey before and have always received fantastic 5***** service.
16/12/11
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