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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,754 reviews.
Excellent service again..Just as profficient as all the previous european deliveries. Lichfield
15/12/11
The only problem is that I can not get a parcel collected the same day even if I contact you company before 10-00am. Regards
15/12/11
No comment left by this customer.
15/12/11
Poor service this time - there was a clearance delay for 3 days, and no explanation given.
15/12/11
Cheaper than Royal Mail for overnight delivery, and it was collected from home. Can't ask for more.
15/12/11
Courier repeatedly fails to collect, I spend hours on the phone getting nowhere, often I have to drive to the depot to deliver my parcels!!
15/12/11
parcel booked Thursday morning for next day delivery, collected Friday, which I could live with, parcel delivered on Tuesday. very poor.
15/12/11
It is an excellent and reasonably priced service. I would highly recommend it to all my friends.
15/12/11
Excellent Service
15/12/11
Excellent service, collected and delivered on time.
15/12/11
take more 6 days to delivery to my customer. Very bad service
15/12/11
For the second time Courier failed to collect.
15/12/11
Efficient website response, Citylink reliable and helpful as always. Pity collection times can't be better defined!!!!
15/12/11
Easy to book, early collection and safe delivery - brilliant!
15/12/11
Prompt collection - same day as order placed.
15/12/11
No comment left by this customer.
15/12/11
No comment left by this customer.
15/12/11
excellent delivery
15/12/11
As a first time user I was unsure of the process especially not knowing when the parcel was to be collected.
15/12/11
Prompt next day collection, thank you.
15/12/11
Price is right, collected on time and delivered on time excelent value - thank you
15/12/11
No comment left by this customer.
15/12/11
great service as ever
15/12/11
No comment left by this customer.
15/12/11
The only suggestion would be if the customer could request am/pm collection/delivery slots, other than that, you are fab!
15/12/11
Very impressed by speedy service (checked online and saw parcel had been delivered on the day that we had booked so great!) Thanks!
15/12/11
collection missed so pick up had to be rescheduled! receipient has still not had deivery 5 days later on a nxt day service
14/12/11
picked up on time and delivered promptly. Thanks
14/12/11
No comment left by this customer.
14/12/11
Give a stimate hour of collection will be fantastic
14/12/11
We were unable to track our parcel, as advertised on your website.
14/12/11
Driver did not show, wait all day !!!!!!!
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
I was very pleased with the service I received! My order was collected on time with out myself having to waiting in and delivered on time to
14/12/11
Excellent service and value for money
14/12/11
Another smooth delivery as normal .. we are so glad we found you!
14/12/11
No comment left by this customer.
14/12/11
No comment left by this customer.
14/12/11
Fab as usual x
14/12/11
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