We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,591 reviews.
I was very happy with the service you provided. From the user-friendly website and labels to the helpful delivery man.
26/02/12
excellent thanks happy with the collection and delivery times seem good too
26/02/12
very pleased fast service 10/10
26/02/12
On ordering AND on day of collection, delivery was shown as nextday. This was very confusing as delivery was two days later, BY SAME OFFICE
26/02/12
Very good service, always on time!!!!
26/02/12
No comment left by this customer.
26/02/12
Very quick, great automation
26/02/12
Never a problem dealing with you. Book it,Pay and collected when stated,delivered when stated. 10/10.
26/02/12
all good
26/02/12
No comment left by this customer.
26/02/12
No comment left by this customer.
26/02/12
excellent service ,will use again
26/02/12
g
26/02/12
No comment left by this customer.
26/02/12
Collection was a day later than stated but delivery was satisfactory.
26/02/12
No comment left by this customer.
26/02/12
A1
26/02/12
GOOD SERVICE. ALTHOUGH DELIVERY DRIVER WOULDN'T COME IN HOUSE AND PICK UP PARCEL, EVEN THOUGH MY FATHER HAD A BAD BACK AT THE TIME?
26/02/12
Would be helpful to have a time slot when the parcels maybe collected
26/02/12
Parcel taken on agreed day. Small problem with City Link but otherwise very good.
26/02/12
Great quick service, great price. Can't fault it.
26/02/12
No comment left by this customer.
26/02/12
No comment left by this customer.
26/02/12
The parcel was collected promptly by a polite driver and delivered within time scale and the tracking was updated regularly.
26/02/12
A great service - fast collection, fast delivery, good communication, best prices.
26/02/12
Brilliant
26/02/12
No comment left by this customer.
26/02/12
Should provide approximate collection time!
26/02/12
No one came or bothered phoning on the day of our booked service. We lost a full working day because of this. Now we are booked for wednesda
26/02/12
A more precise time for pick-up would be helpful
26/02/12
No comment left by this customer.
26/02/12
Not happy with option that forces to keep credit card details on file.
25/02/12
Very please with this service
25/02/12
No comment left by this customer.
25/02/12
First class service
25/02/12
Another Great Service, friendly staff, will continue to use...Keep up the Good Work and Great Service :O)
25/02/12
Very happy with transaction!! Fast delivery and good service. Thank you!!
25/02/12
Very nice service A++++++++
25/02/12
No comment left by this customer.
25/02/12
good service as per usual
25/02/12
