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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,753 reviews.
No comment left by this customer.
20/12/11
Nothing to say, the system works very well and any issues are usually caused by the carrier not Parcel Monkey. Will definitely use you agai
20/12/11
thank you fast service arrived in 2 days very pleased meery christmas
20/12/11
No comment left by this customer.
20/12/11
Will use again...
20/12/11
No comment left by this customer.
20/12/11
No comment left by this customer.
20/12/11
I was very pleased with the way you dealt with a problem. Thank you
20/12/11
Unable to speak with anyone, parcel not collected for three days.Terrible service, will try once more and maybe never again.
20/12/11
No comment left by this customer.
20/12/11
parcels have not been collected today . Will they be collected on wednesday ?
20/12/11
No comment left by this customer.
20/12/11
Excellent as usual
20/12/11
Your service good - let down by Nightfreight who failed to collect the parcel when scheduled! Much grief for me!
20/12/11
I would like to thank you for a reliable service. Merry Christmas and New Year.
20/12/11
TO have your contact details on front page. Phone number/email etc
20/12/11
The parcel has still not been collected. 2 collection dates missed.
20/12/11
Parcel was supposed to be delivered 5 days ago & is still at the depo!!!!
20/12/11
Very efficient, will use you again. Thank you
20/12/11
Easy pick-up and quick delivery. Good price too!
20/12/11
unfortunately dhl philipines charged my girlfriend EXTRA DELIVERY CHARGES, i am still waiting to hear anything from them....you were great
20/12/11
Some confusion over collection but thanks to Karl the parcels were collected. Just annoying to have to wait in all day for collection.
20/12/11
Efficient and economical service - parcel delivered next day - can't really ask for more!
20/12/11
No comment left by this customer.
20/12/11
all good
20/12/11
No comment left by this customer.
20/12/11
excellent service and price. I will always use Parcel Monkey when possible
20/12/11
Cheap, fast delivery!
20/12/11
Delivery scheduled and paid for before 12 noon - not only did it not arrive until after 5pm but was left on door step and the occupantsdidn'
20/12/11
No comment left by this customer.
20/12/11
Excellent service A1
20/12/11
Very happy with the service, easy to use and very efficient. Thanks
20/12/11
couldn't have asked for a better service.or a better price congratulations
20/12/11
I have another order (PM_747963_107) but it isn't showing on the tracking facility. I've sent you an email but haven't had a reply yet!??!!
20/12/11
Another fine Delivery
20/12/11
Excellent service... couldn't ask for better
20/12/11
I was so impressed with the quality of service received. The layout on the website was first class and so was the speed of delivery.
20/12/11
although pick up was a day late the parcel did get there the day after it was picked up :-)
20/12/11
No comment left by this customer.
20/12/11
No comment left by this customer.
20/12/11
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