-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,754 reviews.
Absolutely fantastic, picked up Thursday pm delivered on the Monday, brilliant many thanks and merry Christmas to all your staff
21/12/11
No comment left by this customer.
21/12/11
Failed to pick up even after booking 5 days in advance. PM is too removed from the process to help.
21/12/11
No comment left by this customer.
21/12/11
No comment left by this customer.
21/12/11
No comment left by this customer.
21/12/11
You and City Link were absolutely faultless, thankyou!
21/12/11
Excellent service and low price
21/12/11
No comment left by this customer.
21/12/11
spot on in every respect....thanks
21/12/11
Thanks a lot!
21/12/11
The parcel did not arrive on time and my customer was harassed by Courier employees when she tried to pick it up.
21/12/11
No comment left by this customer.
21/12/11
First time customer, I will use again.
21/12/11
No comment left by this customer.
21/12/11
Collected on time, delivered on time - no fuss. Thank you.
21/12/11
No comment left by this customer.
21/12/11
Easy to book online, great price and good service, what more can I say!
21/12/11
Took longer than it should, but it is Christmas..
21/12/11
No comment left by this customer.
21/12/11
No comment left by this customer.
21/12/11
No comment left by this customer.
21/12/11
COURIER COURTEOUS ON COLLECTION OF ITEM AND RECEIVED BY ADDRESSEE WITHIN A SHORT DELIVERY TIME
21/12/11
great service , fantastic prices. couldn`t be simpler
21/12/11
Don't bother offering the "guaranteed next day" service if you stop taking bookings for the courier to pick up the item on the selected day.
21/12/11
No comment left by this customer.
21/12/11
ALLWAYS BRILLIANT ,EVEN CHRISTMAS RUSH DID NOT HAMPER THEM ,,,,ALWAYS ON TIME 5 *****
21/12/11
No comment left by this customer.
21/12/11
No comment left by this customer.
21/12/11
No comment left by this customer.
21/12/11
Better than First Class service!!!!! From my point of view no improvement needed.
21/12/11
i think you do an very good job but sometimes drivers dont ring the bell.
21/12/11
Excellent as usual and the cheapest
21/12/11
Once again an outstanding service with the utmost reliability and pricing
21/12/11
Faultless as ever. Thanks
21/12/11
No comment left by this customer.
21/12/11
super fast, excellent thank you
21/12/11
Outstanding service! Quality service for the price, bettered by none. many thanks!
21/12/11
Fantastic sevice, Low cost & delivered on time..Thank you.
21/12/11
Good service. Thanks.
21/12/11
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more