We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,513 reviews.
next day perfect
20/02/12
No comment left by this customer.
20/02/12
Great price and excellent service
20/02/12
Once again, you have provided exactly what you said you would. Easy to use web-site & excellent rates. Top job. A++
20/02/12
No comment left by this customer.
20/02/12
It would have been a better experience for me if you'd given some indication of when my parcel might be collected.
20/02/12
No comment left by this customer.
20/02/12
No comment left by this customer.
20/02/12
No comment left by this customer.
20/02/12
No comment left by this customer.
20/02/12
Perhaps a phone call to update on status - "we wi
20/02/12
Very easy to use and track
20/02/12
No comment left by this customer.
20/02/12
The parcel was not collected. Upon chasing the following morning we were told that Valentines Day took priority
20/02/12
Whenever I have used Parcel Monkey I have always had a positive experience
20/02/12
No comment left by this customer.
20/02/12
great as usual
20/02/12
No comment left by this customer.
20/02/12
always on time and in safe hands.
20/02/12
No comment left by this customer.
20/02/12
Only started using PM service a few months ago- cant believe anyone still uses post office for parcels as so expensive in comparison.
20/02/12
Good service
20/02/12
No comment left by this customer.
20/02/12
Fantastic website and great prices. Just keep it all the same please!
20/02/12
ITEM ARRIVED IN GOOD TIME, NO PROBLEM WITH SERVICE.
20/02/12
No comment left by this customer.
20/02/12
Will be using you again, great service
20/02/12
More idea of the time would be helpful.
20/02/12
Great price, very efficient and easy to use. Will definitely use again.
20/02/12
No comment left by this customer.
20/02/12
very pleased with the way things went very smoth
20/02/12
No comment left by this customer.
20/02/12
Use my default address for parcel & give me an address book for repeat customers
20/02/12
Easy to use service, if label could be printed immediately it would be quicker
20/02/12
No comment left by this customer.
20/02/12
Parcel collected 24hrs later than stated.
20/02/12
Excellent yet again 10/10
20/02/12
Parcel's were not picked up, no contact, customers expecting parcel's today but have not even left office even booking parcels the day early
20/02/12
As I made my booking at 8.45am (and drove for CityLink for 11 years) I would have expected same (not next) day pick-up. Delivered OK though.
20/02/12
I have used pacel monkey for a while now, thier service is excellent and also very reasonable.
20/02/12
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