We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,752 reviews.
Excellent service as always > thank you
10/02/12
100% Satisfied. Will recommend to friends.
10/02/12
No comment left by this customer.
10/02/12
Item was collected a day late which upset the guy whip waited in all day only to be told at 18.02 that the courier wasn't coming
10/02/12
very pleased; fast and efficient
10/02/12
First time I have used PM and won't be the last. Great service. Thanks, RECOMMENDED!
10/02/12
I was very impressed with the ease of booking, which I did on a Friday, the parcel was picked up Monday and delivered to me on Tuesday. Exce
10/02/12
No comment left by this customer.
10/02/12
It's good
10/02/12
No comment left by this customer.
10/02/12
No comment left by this customer.
10/02/12
Excellent service, item collected and delivered on the arranged dates. No problems at all.
10/02/12
i need to get a refund off you as Night Freight picked up the wrong parcel that was clearly labled and totaly messed up the other collection
10/02/12
Amazing and very efficient
10/02/12
No comment left by this customer.
10/02/12
The service is fine as is, and the ability for us to drop parcels off at City Link makes it a no brainer to use you guys.
10/02/12
All went well but being able to book a same day collection would be useful.
10/02/12
very pleased with my parcel monkey experience and will definitely use you again.
10/02/12
Timely collection and delivery, helpful driver, and good to check progress online. Thanks
10/02/12
No comment left by this customer.
10/02/12
very good service
10/02/12
Excellent service but could personal customers have some way to get the City Link mailing bags please?
10/02/12
No comment left by this customer.
10/02/12
I found the delivery very expensive.
10/02/12
No comment left by this customer.
10/02/12
Pick up not achieved on scheduled day. Therefore rebooked following your comments. This resulted in duplication of job. Picked up 2nd day.
10/02/12
No comment left by this customer.
10/02/12
Excellent service
10/02/12
Very easy to use and brilliant prices. Would be easier if youhad an option to drop to drop with the courier rather than collection.
10/02/12
You have gotten it spot on, thanks very much :)
10/02/12
Collection scheduled for Monday. Assurance given at 5pm that it would still be collected that day. Collected Tuesday. Poor service.
10/02/12
Was not collected on the day required was collected the day after!
10/02/12
Good service . Would use again
10/02/12
First time I've used this company. Very impressed. Exactly as described. Excellent value. Highly recommended.
10/02/12
A very good service
10/02/12
Excellent Service
10/02/12
No comment left by this customer.
10/02/12
All done according to plan
10/02/12
No comment left by this customer.
10/02/12
good quick service thanks.
10/02/12
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