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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,820 reviews.
Everything went flawlesly, great!
23/12/11
An excellent deal. Picked-up and delivered as arranged. Thanks. Would suggest stating AM or PM if poss, as an improvement.
23/12/11
My customer was well impressed with the speed it reached him!...Thank you...
23/12/11
No comment left by this customer.
23/12/11
No comment left by this customer.
23/12/11
Make it easier for customers to enter regular recurring deliveries.
23/12/11
Very smooth, easy process & parcel arrived quickly and safely. Many thanks.
23/12/11
Good service does what they say they will do!
23/12/11
No comment left by this customer.
23/12/11
Good collected on date given and arrived safe
23/12/11
Pick up driver, only knocked once, lightly, and didnt wait for us to answer the door. AS a result we missed our pick up. HIs fault not ours!
23/12/11
I have always been pleased with the service. Parcels always picked up and delivered on time. They provide an excellent service
23/12/11
No comment left by this customer.
23/12/11
Collection missed. Had to rebook by phone. Took 4 days to get it collected. Customer not happy.
23/12/11
excellent service same day pick up would deffinetly use again
23/12/11
Courier (Courier) failed to deliver parcel, didn't hold it at the depot for collection when requested & returned to sender in poor state
23/12/11
No comment left by this customer.
23/12/11
No comment left by this customer.
23/12/11
I could not be more pleased with your service. I would very highly recommend you to anyone. Thank you.
23/12/11
Parcel monkey is improving all the time thanks
23/12/11
No comment left by this customer.
23/12/11
Was as expected did the deal
23/12/11
No comment left by this customer.
23/12/11
This service was exellent, first class, i was very impressedwith the fast promt service. 10 out of 10. i would recomend parcel monkey :)
23/12/11
I was not able to select the hours of collection time, and add instructions!!!
23/12/11
No comment left by this customer.
23/12/11
No comment left by this customer.
23/12/11
On time all the time easy to use service.
23/12/11
Excellent service and first rate deliveries. Could do with an easier way of cancelling a delivery as the odd customer does change their mind
23/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
Reliable and efficient service
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
A great service as usual... well done Parcel Monkey!!
22/12/11
I was absolutely delighted with the service provided. The parcel was collected and delivered to Korea within 2 working days - well done all
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
im happy with your service. cheapest quote i received. only thing was i was expecting delivery on monday but it didnt arrive until tuesday
22/12/11
No comment left by this customer.
22/12/11
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