We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,805 reviews.
aS YET THE PARCEL HAS NOT ARRIVED AND THE WEBSITE DOES NOT RECOGNISE THE TRACKING # THAT I HAVE BEEN GIVEN
14/02/12
Every thing went very smoothly at both ends very good service.
14/02/12
No comment left by this customer.
14/02/12
Great service and excellent comms. Very impressed and will reuse ParcelMonkey again (and again)!
14/02/12
No comment left by this customer.
14/02/12
Brilliant service, sent pram/travel system to e-bayer,claimed it wasn't recieved! I has proof of signature to the second. Thanks P/M
14/02/12
Would have liked a more accurate expected delivery time - from 8am - 5.30am is pretty vague when informing recipient! Otherwise, very happy.
14/02/12
would have been nice to receive a confirmation that/when parcel has been delivered
14/02/12
No comment left by this customer.
14/02/12
As usual , A First Class Service
14/02/12
Easy to use service and very good prices
14/02/12
excellent!
14/02/12
Excellent friendly service as always Jayne x
14/02/12
Parcel took several days to deliver, no contact number off the website as its not available until after 9am but it was 9.20am
14/02/12
Overall excellent service, easier if you could give morning/afternoon pick up slots, I find it hard to use you as have the school run to do
14/02/12
No comment left by this customer.
14/02/12
Service as booked, great that Karl arrived early in day, gave me some clear time to get other jobs done.
14/02/12
No comment left by this customer.
14/02/12
Very happy with the service & ease of use of the site.would prefer to make payment via paypal though
14/02/12
Option to drop-off parcels. Be able to print only one sheet of paper that has both the label and collection receipt.
14/02/12
No comment left by this customer.
14/02/12
Fantastic Service - FIRST CLASS!!
14/02/12
cheap and yet so efficient
14/02/12
No comment left by this customer.
14/02/12
No comment left by this customer.
14/02/12
Very happy with the price, the only downside is having to wait in all day (item was collected at 18.15) but otherwise great service.
14/02/12
Great service as usual. If you offered us opportunity to drop off at a local depot rather than wait in it would be perfect!
14/02/12
It was my first time. I found it easy to use. I will use again.
14/02/12
Easy to use website, very good pricing, hassle free, friendly courier, would reccomend
14/02/12
As always a perfect service. Thank you
14/02/12
No comment left by this customer.
14/02/12
No comment left by this customer.
14/02/12
lack of phone support is main reason i use your company much less then i used to .
14/02/12
No comment left by this customer.
14/02/12
Easy to Navigate website & always a good price.
14/02/12
Live chat please.
14/02/12
No comment left by this customer.
13/02/12
Thank you Parcel Monkey - picked up as arranged and delivered on time - Very Happy with service and WILL USE AGAIN !
13/02/12
great value , easy to use will use again
13/02/12
Quick and easy, no problems despite bad weather. Thanks for great service.
13/02/12
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