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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,820 reviews.
Parcel not picked up until day after. Would have appreciated a call/update, but otherwise excellent service, thanks.
26/12/11
Parcel not collected for 3 days, canceled from Courier.Had to use ups
26/12/11
waited in 2 days for pick up which never happened,ended up taking to depot late on 2nd night
26/12/11
Item collected and delivered promptly, Minor problem with partial tracking info (City Link) but customer received item OK.
26/12/11
No comment left by this customer.
26/12/11
No comment left by this customer.
26/12/11
Very happy with overall service. Driver could be a bit more pleasant but otherwise, all good
26/12/11
everything was fine, thankyou
26/12/11
Thank you!
26/12/11
Ordered for collection on Monday 19th, called on Tuesday they apologised and rebooked, still no collection, none on wednesday, or thursday..
26/12/11
Excellent service again.
26/12/11
No comment left by this customer.
25/12/11
Told it was being picked up on the 19/12 got up early and i work nights, made sure someone was here alday parcel picked up on 20/12 12.58 pm
25/12/11
parcels picked up and delivered = perfect
25/12/11
The parcel arrived the next day and the reciprocant was pleased.
25/12/11
most impressive as usual ordered at 10p.m. collected at 9a.m. in Scotland next day A1a
25/12/11
Collected from third party and delivered to me with no problems.
25/12/11
Excellent - especially considering the Xmas rush !
25/12/11
No comment left by this customer.
25/12/11
No comment left by this customer.
25/12/11
Try picking up parcels when you say you will
25/12/11
Another fast and reliable service of a much needed gift,brilliant service at a brilliant price,thank you and merry Christmas :)
25/12/11
Booked on sunday for tuesday collection. Driver didnt arrive until wednesday. Poor service as we ended up having to wait around for 2 days
25/12/11
collected on time but delivery took longer than expected.
25/12/11
when checking the details on final page says no. of parcels dimensions e.g.1. 41cm (seems like is 1.41cm but really is 1 parcel & 41cm)
25/12/11
my parcel was'nt picked up cant see how i rearrange another date!!
25/12/11
service was as promised.
25/12/11
No comment left by this customer.
25/12/11
Item was delivered a lot quicker than expected and the price was great even with additional insurance and tracking.
25/12/11
great
25/12/11
all worked like clockwork very good ta
25/12/11
As always great and fast service, highly recommend, thank you
25/12/11
Excellent service, collected on time and delivered next day even in Xmas week.
25/12/11
Absolutely happy with the service +++++
25/12/11
Very good service , quick & easy and afficent A* very happy.
25/12/11
Very happy with the speedy collection and delivery.
25/12/11
exllent as ever
25/12/11
No comment left by this customer.
25/12/11
excellant
25/12/11
I am very happy with the service and have used them several times now and will continue to do and recommend to others - Thank you :o)
25/12/11
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