We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,269 reviews.
Easy to use, quick response re: order and easy to print off labels etc.
20/02/12
ok
20/02/12
Excellent service
20/02/12
No comment left by this customer.
20/02/12
Excellent service by City Link...your emails with parcel details are a bit slow coming through though,but overall V.Good
20/02/12
No comment left by this customer.
20/02/12
Perfect as usual.
20/02/12
No comment left by this customer.
20/02/12
booked 24hr guaranteed service after 24 hours tried cancel, contact impossible, also courier not anwering...want refund,found alternative a
20/02/12
No comment left by this customer.
20/02/12
Service is perfect, driver very helpful, coming at regular time.
20/02/12
1st class service.
20/02/12
1st class service.
20/02/12
Very pleased with your service,would highly recommend.1st class.
20/02/12
Man came when asked, very helpful. Will use again.
20/02/12
Everything done at the right time and in the right way.
20/02/12
No comment left by this customer.
20/02/12
7 parcels have not been collected at all. you never hear SORRY from Courier staffM had to drop them off to depot ourselves. Poor.
20/02/12
excellent swrvice
20/02/12
No comment left by this customer.
20/02/12
1 out of 3 times Courier come day late for collection. Courier suppose to collect today 20th Feb. but no one turned up.
20/02/12
No comment left by this customer.
20/02/12
Very easy to use love it
20/02/12
No comment left by this customer.
20/02/12
This was the first time I used parcel monkey for a large item and I was pleased with the prompt service.
20/02/12
No comment left by this customer.
20/02/12
No comment left by this customer.
20/02/12
Excellent service many thanks.
20/02/12
No comment left by this customer.
20/02/12
No comment left by this customer.
20/02/12
Good thanks
20/02/12
Picked up and delivered quickly.
20/02/12
No comment left by this customer.
20/02/12
No comment left by this customer.
20/02/12
Brilliant service once again. thanks
20/02/12
very good service, though i did pay for next day delivery and it took 2 days but everything else was very good
20/02/12
next day perfect
20/02/12
No comment left by this customer.
20/02/12
Great price and excellent service
20/02/12
Once again, you have provided exactly what you said you would. Easy to use web-site & excellent rates. Top job. A++
20/02/12
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