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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,537 reviews.
Very professional
22/12/11
Impessed with cost and service, picked up when advise and delivered next day.
22/12/11
Order no 1062824 was delivered two day late!!!!
22/12/11
Very good
22/12/11
No comment left by this customer.
22/12/11
Great value, fantastic service - box collected Thursday and delivered Perth Australia the following Monday!
22/12/11
No comment left by this customer.
22/12/11
the whole process was quick and easy.i think you should use paypal to make it easier
22/12/11
collected on day as arranged and parcel delivered promptly and in one piece without any damage, will use again
22/12/11
As always, good reliable service
22/12/11
The courier failed to picked up the parcel and when I rang I was told I would now have to wait until after the new year. Not Impressed!
22/12/11
It was a first class service, parcel collected late morning and delivered late morning the next day, many thanks.
22/12/11
Fantastically fast delivery to the States
22/12/11
very impressed 1st class service have recommended to friends
22/12/11
Picked up on 14/12 at approx 8.30pm. Chased delivery yestday & says cancelled & my parcel can't be found at present. Very angry & disappoint
22/12/11
Easy to order collection and delivery - everything done when you said it would be - recommended
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
Collection due on 15th, not collected, Courier said collections were running 1 day late, not collected on 16th so I took it to thedepot.
22/12/11
Excellent service as usual - very impressive considering the time of year. Thank you
22/12/11
Brilliant service.
22/12/11
Kind of think CityLink did most of the real work - but the automated process part that Parcelmonkey did worked fine. Will use again!
22/12/11
Your service is usually very good but on this last occasion, my parcel wasn't picked up on time and therefore missed the deadline.
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
No comment left by this customer.
22/12/11
Customer support is awful-slow to respond and miserly in its refunds.On the good side you're the most competitive company on the block
22/12/11
Could fault the service. Would definitely use again
22/12/11
No comment left by this customer.
22/12/11
Very disappointed with Courier, should have been delivered Mon, despite ringing every day the parcel was delivered late on Wed. Appaling
22/12/11
Excellent as always ;-)
22/12/11
Ensure parcels are collected on day arranged, and not a day late, even when assured by phone that collection will proceed as planned. POOR
22/12/11
exellent!
21/12/11
No comment left by this customer.
21/12/11
Excellent, hassle free service. Thank you!
21/12/11
Great Service as Always
21/12/11
great service
21/12/11
No comment left by this customer.
21/12/11
Fantastic service! Easy and quick. I recommend Parcel Monkey all the time.
21/12/11
No comment left by this customer.
21/12/11
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