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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,991 reviews.
No comment left by this customer.
30/07/12
No Problems, excellent service. Thank You.
30/07/12
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
Had no problems with the service, although as i am regularly sending packages I have found it a little cheaper to use the post office instea
30/07/12
In some cases it will be but we offer a collection and delivery service.
No comment left by this customer.
30/07/12
via Parcelforce efficient, quick and helpful,
30/07/12
Easy to order, efficient collection, good price. Very happy.
30/07/12
No comment left by this customer.
30/07/12
ed a far higher price by other couriers. Parcel Monkey was the cheapest at just over £9. The highest was £55! Brilliant service, Well don
30/07/12
Thank you very much.
Always use this sevice and always satisfied
30/07/12
payment for parcels via paypal would make the perfect service!
30/07/12
PayPal is a very expensive service and while other companies allow you to use this and pay more for it this is against the rules of PayPal.
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
COLLECTED A DAY LATE!
30/07/12
As a regular Ebay seller i use Parcel Monkey all the time due to the ease and reasonable costs of the service. thanks.
30/07/12
Excellent
30/07/12
well done
30/07/12
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
Very pRoffesional!!
30/07/12
Easy booking and good service!
30/07/12
Horrendous service. Loyal customer - lost.
30/07/12
Parcel was damaged beyond repair cannot continue using your service for anything that could possibly be damaged!
30/07/12
Our Response: If you book with anyone else you have exactly the same chance of an item getting damaged. We are the online service provider not the courier.
Fast, low cost and got there intact. Very good service.
30/07/12
No comment left by this customer.
30/07/12
OUTSTANDING SERVICE ON EVERY OCCASION FROM PARCEL MONKEY....HIGHLY RECOMMENDED TO ALL!
30/07/12
Thank you and it's great to see you will be recommending us.
Great service will use again!
30/07/12
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
All went as agreed, very good service for the price, I will use again
30/07/12
Thanks very much.
No comment left by this customer.
30/07/12
My parcel arrived safe 7.30pm on day I expected delivery. More info about the arrival time would be helpful. Friendly and as promised though
30/07/12
Had to reschedule collection, as the CityLink driver would not wait from someone to go into another room and bring out the package.
30/07/12
Our Response: I am sorry to read that and will take the matter up with the courier concerned. For the sake of a very short wait this is not acceptable so once again sorry.
always good
30/07/12
The goods arrived extremely damaged. Probably parcel dropped from a height
30/07/12
Our Response: Sorry to read the item was damaged in transit. Please contact our support team who will help you start a claim.
No comment left by this customer.
30/07/12
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