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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,989 reviews.
Nothing more to say - excellent service
30/07/12
excellent and easy to use website and second to none service. very pleased.
30/07/12
I was very pleased and would use you again
30/07/12
I had to chase Courier collections booked for mon morning went on thurs after I chased Courier
30/07/12
Parcel took three days to deliver
30/07/12
collected and delivered on time excellent servive.
30/07/12
I could not get a quote using Parcel Monkey/DX. Please fix, thanks.
30/07/12
good service, good price and easy to arrange
30/07/12
No comment left by this customer.
30/07/12
Easy to use.....excellent
30/07/12
Quick, cost effective and efficient service that I will recommend to friends and family, and use again.
30/07/12
The parcel has not been collected even yet. Please can you find out what's happening with it. Thanks
30/07/12
the status of the parcel & where it was & forwarded was entered incorrectly 3 times, but it arrived safely
30/07/12
Once again first class hassle free service
30/07/12
good service,keep it up
30/07/12
No comment left by this customer.
30/07/12
was delevered on time no probs smooth well satisfied
30/07/12
No comment left by this customer.
30/07/12
No comment left by this customer.
30/07/12
Amazing service, collected early afternoon and parcel arrived at 9.30am the next morning! Will definitely be using again. Thanks.
30/07/12
Fantastic news and we look forward to your next booking with us.
No comment left by this customer.
29/07/12
great thanks
29/07/12
all good thanks
29/07/12
I had to wait in all day for the Citylink courier who didn't collect until 5.30pm. Would appreciate some idea of collection time.
29/07/12
No comment left by this customer.
29/07/12
an idea what time of day the parcels were getting collected would be good, better than sitting in all day just waiting..
29/07/12
No comment left by this customer.
29/07/12
No comment left by this customer.
29/07/12
your prices are way to expensive
29/07/12
Our Response: So you still booked with us even though you can find City Link cheaper elsewhere??
Very Good..Thanxs
29/07/12
No comment left by this customer.
29/07/12
Fantastic service and price. How can it be done this cheap? Shows how it SHOULD be done.
29/07/12
No comment left by this customer.
29/07/12
Excellent service yet again at a very reasonable price, good job City Link too. Thanks
29/07/12
excellent service best prices wouldn't use anyone else. 5 *****
29/07/12
The parcel was collected when booked and was delivered the next day! Great service from both Parcel Monkey & Parcel Force!
29/07/12
No comment left by this customer.
29/07/12
No comment left by this customer.
29/07/12
very good
29/07/12
Really good, fast and reliable service as always. Feel confident using and recommending your service.
29/07/12
That's great news, cheers.
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