We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,900 reviews.
no comment
11/05/13
Parcel was picked up a day late and was told was being delivered today and has still not arrived
10/05/13
Item collected as agreed and delivered the next day in the morning as promised.
10/05/13
great
10/05/13
No comment left by this customer.
10/05/13
Very good service.
10/05/13
The courier arrived really late into the evening it was 6:15pm when he eventually came but other than that the service was excellent.
10/05/13
No comment left by this customer.
10/05/13
quick and professional service,a bit of a hassle with printing labels tough,wish driver had supplied them.
10/05/13
Sent over a week ago and customer says he has not received it yet
10/05/13
No comment left by this customer.
10/05/13
No comment left by this customer.
10/05/13
Very quick and efficient service.
10/05/13
All seemed to go smoothly, but the tracking system is a little unclear sometimes... with entries not appearing in consecutive order
10/05/13
After a small set-back at the start all went very smoothly and quickly, thanks to Tessa their Customer Service rep. Good service.
10/05/13
No comment All good
10/05/13
Great service would recommend
10/05/13
Brilliant service will continue to use you as a courier
10/05/13
Website really user friendly & parcel collected & delivered in efficient manner
10/05/13
Hi very happy with the service thanks
10/05/13
The goods were delivered 3 days later than the initial agreement due to admin errors and commitments that weren't met
10/05/13
I have now used parcelmonkey 10 times now and I am very happy with the service. I will continue to use them in the future.
10/05/13
No comment left by this customer.
10/05/13
Excellent service as normal.
10/05/13
Courier did not arrive in the day he should i had problem with ebay buyer because of that. When courier come on Wednesday was horrible
10/05/13
Collection time arrangement convenient. Requring printed label for package located at another site from computer is a bit tedious.
10/05/13
No comment left by this customer.
10/05/13
No comment left by this customer.
10/05/13
only took 24 hours to arrive so thats good it juts the price was alittle higher than expected but still good
10/05/13
no comment
10/05/13
no comment
10/05/13
Superb service, absolutely perfect timing!
10/05/13
great service so easy to use thanks
10/05/13
fantastic as always, great service, polite citylink men, all good thank you
10/05/13
We still haven't received the parcel that should have been delivered on tuesday. Today is the 3rd attempt.Fingers crossed, we might be lucky
10/05/13
no comment
10/05/13
no comment
10/05/13
no comment
10/05/13
WOULD BE NICE IF THE COLLECTION COULD BE AM OR PM,SAVE WAITING IN ALL DAY,IF THAT'S POSSIBLE
10/05/13
generally good. the website misled me regarding label and packaging requirements. prompt delivery with good tracking.
10/05/13
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