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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,901 reviews.
no comment
14/05/13
Great service great prices
14/05/13
no comment
13/05/13
Good,easy service that is better value than Royal Mail and in my opinion a more secure option
13/05/13
Very Good Thank You
13/05/13
No comment left by this customer.
13/05/13
Good company good service
13/05/13
From a pick up point of view it would be nice to know what the time roughly courier will be picking up.?within a 3hr window
13/05/13
no comment
13/05/13
No comment left by this customer.
13/05/13
Fantastically easy to send parcels - great service and even more important - great value!
13/05/13
No comment left by this customer.
13/05/13
No comment left by this customer.
13/05/13
Excellent service
13/05/13
No comment left by this customer.
13/05/13
No comment left by this customer.
13/05/13
Great Service as always! Parcel reached well on time
13/05/13
Easy to arrange. Good range of offers and prices.
13/05/13
Great service would use again.
13/05/13
No comment left by this customer.
13/05/13
No comment left by this customer.
13/05/13
no issue at all and at reasonable price.
13/05/13
Great way to get courier prices; I'd not know where to start otherwise!
13/05/13
Good price and service thanks
13/05/13
Collected on time, no worries
13/05/13
COLLECTION CITYLINK COURIER MISSED COLLECTING FIRST DAY, BUT WE WERE IN ALL DAY, HE NEVER TURNED UP AND STATED HE COULD NOT COLLECT AS WEOUT
13/05/13
Very easy, competitive quote, would def use again
13/05/13
Poor, you missed picking up the parcel , & sent a missed collection , then I was on site all
13/05/13
Fast next day delivery with no problems at either end highly recommended
13/05/13
It would be more helpful if a collection time could be more specific.
13/05/13
Courier wouldn't leave without signature despite note on door to get one next door and wouldn't let buyer pick it up until after 6.30pm
13/05/13
great service by city link!
13/05/13
not really very happy about the recent surcharge by parcelforce
13/05/13
good service very happy
13/05/13
No comment left by this customer.
13/05/13
the website is easy to use and the price is competitive. the only thiung i would like is a few more companies to price check against
13/05/13
Good service
13/05/13
No comment left by this customer.
13/05/13
parcels needed to be redirected, I sent email through your site and had no response, easily resolved if you had contact telephone number
13/05/13
Excellent service as usual Thanks
13/05/13
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