We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,901 reviews.
No comment left by this customer.
12/05/13
Very good delivery service,prompt and efficient,thanks
12/05/13
good service,competitive price, thank you
12/05/13
Easy to set up. Collected on day arranged and delivered on day stated on the website updates. No problems.
12/05/13
Thank you, second time I have used you now, much more competitive than royal mail, will use again
12/05/13
A better service than previous experiences.
12/05/13
No comment left by this customer.
12/05/13
No comment left by this customer.
12/05/13
the twice I have booked there has been no problems and staff have been helpful
12/05/13
No comment left by this customer.
12/05/13
Very happy with the service
12/05/13
striaghtforward and reliable
12/05/13
pick up was late, next day delivery was not next day, pick up courier refused to sign paperwork.
12/05/13
Excellent service, prompt and value for money
12/05/13
Parcel left next door with neighbour - Excellent, But a card telling the recipient the parcel was next door would have been good?.
12/05/13
very good
12/05/13
Very good services , thanks
12/05/13
Days lost waiting in for no-show courier at each end. Incomplete phone no. sent by Parcelmonkey for courier to call. Customer changed mind.
12/05/13
No comment left by this customer.
12/05/13
PERFECT, I HAVE BEEN USING PARCEL MONKEY FOR OVER A YEAR NOW AND I CAN ONLY COMPLIMENT PARCEL MONKEYS SERVICE, THANK YOU
12/05/13
A very simple and straightforward way to send a parcel. Great communication all along the journey. Thanks
12/05/13
Thank you very much :-)
No comment left by this customer.
12/05/13
great communication, very helpful staff, friendly delivery man. thanks!
12/05/13
No comment left by this customer.
12/05/13
No comment left by this customer.
12/05/13
very good service on time and very kind and helpful . when need always like to get yoyr service in future. very best regards.
12/05/13
Excellent service,prompt,professionl,great value.A committed customer from now on,many thanks!
12/05/13
Great Service as always
12/05/13
No comment left by this customer.
12/05/13
City Link excellent as usual. early collection and prompt delivery, plus keeping the tracking details up to date.
12/05/13
No comment left by this customer.
12/05/13
no comment
12/05/13
no comment
11/05/13
Well priced and easy to set up. Package collected with no problems.
11/05/13
no comment
11/05/13
I found the site very easy to use...will use again
11/05/13
Received an email on day of collection notifying me of collection, driver didn't wait long enough for my elderly mother to answer the door.
11/05/13
turned up one day late for collection on 3 items and did not get any details to say they were not coming so wasted a whole day
11/05/13
great service all round
11/05/13
no comment
11/05/13
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