We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
No comment left by this customer.
16/08/14
I like your service- easy, fast and cheap
16/08/14
Great value and excellent service.
16/08/14
Absolutely fabulous service. No need for change...
16/08/14
I haven't received my parcel yet
16/08/14
great service and an easy to use website, we have used it a couple of times and it has worked well. All of our units will go through you now
16/08/14
no comment
16/08/14
Cannot think of anything, the service was first class.
15/08/14
no comment
15/08/14
I booked the 24 hr express service and it took 3 days to deliver the parcel!
15/08/14
super
15/08/14
fast, cheap collection
15/08/14
no comment
15/08/14
no comment
15/08/14
no comment
15/08/14
all good
15/08/14
First time we've used for an international 4 day parcel delivery to Aus - arrived and signed for. Excellent service!
15/08/14
A great door to door service, rural Rutland to Bulawayo Zimbabwe in 5 days including the weekend & pick up on Friday afternoon. Good Stuff!
15/08/14
Collection was due 10.8 I've called 11.8 that wasn't picked up only than was oicked up , than in France no info package still not here
15/08/14
Parcel has not been collected. Appaling service. You have put me in a very difficult position by not collecting it & doing your job
15/08/14
good fast service but email label system silly when collecting from another person.
15/08/14
no comment
15/08/14
no comment
15/08/14
No indication as to when parcel would be collected. Missed first collection and then bounced back and fourth to arrange 2nd collection.
15/08/14
no comment
15/08/14
no comment
15/08/14
Your claims procedure stinks. Legal action will be taken against you. See my claim with you Ref: PM2974113
15/08/14
I paid for next day delivery to be collected Friday I then spent 3 days on the phone and collection was on Wednesday 3 days late
15/08/14
no comment
15/08/14
no comment
15/08/14
you collected the parcel when you said you would and delivered it when you said you would. Well done, thank you
15/08/14
Excellent service, would certainly use again. Simple step by step guide to ordering. Received details regarding transit prior to delivery.
15/08/14
no comment
15/08/14
Good price, good communication...no issues.
15/08/14
Very Happy with the service I received from PM and the courier DX
15/08/14
no comment
15/08/14
no comment
15/08/14
will use again
15/08/14
no comment
15/08/14
Picked up on time - no complaints
15/08/14
