We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
My parcel was delivered to its destination in New Zealand within a week, very good, only improvement would be if you could give pick up time
12/08/14
No comment left by this customer.
12/08/14
will be my first port of call for all deliveries from now on
12/08/14
No comment left by this customer.
12/08/14
We ordered the pick up for yesterday but no one came.It was picked up today but only due to a coincidence (as we had some parcel delivery).
12/08/14
No comment left by this customer.
12/08/14
It was all good! Maybe a text with an idea of collection / delivery time as some others do but it doesn't put me off
12/08/14
No comment left by this customer.
12/08/14
No comment left by this customer.
12/08/14
Picked up on time and minimal delivery time thanks
12/08/14
All ok apart from watching the driver throw the parcel to the back of the van.
12/08/14
A1 thanks
12/08/14
No comment left by this customer.
12/08/14
When you complete payment it takes you back to the home screen, would be better it took you to order screen so you can print off you labels.
12/08/14
No comment left by this customer.
12/08/14
No comment left by this customer.
12/08/14
No comment left by this customer.
12/08/14
will you again
12/08/14
Picked parcel up 3 days late communication is appalling
12/08/14
excellent service.
12/08/14
A parcel I have sent has went missing and I have been trying to contact parcel monkey but had no succes. Can someone contact me 07808764086
12/08/14
No comment left by this customer.
12/08/14
Letter was to be picked up around 10am (approximate time.) Driver arrived about 12pm - only reason why it wasn't rated 'very good.'
12/08/14
Great service and will defiantly be using again. 10/10
12/08/14
nothing to say really. The package arrived yesterday in Santa Barbara, earlier than expected.
12/08/14
No comment left by this customer.
12/08/14
easy web site to deal with, easy payment and item picked up as expected. Overall hassle free
12/08/14
Great price, fabulous next day service, easy booking; what a relief to find a reasonable way to send parcels!
12/08/14
good
12/08/14
No attempt was made to deliver the parcel to its destination. Parcel picked up after online tracking information revealed it was at depot.
12/08/14
No comment left by this customer.
12/08/14
No comment left by this customer.
12/08/14
Great prices, great service
12/08/14
excellent service as usual
12/08/14
No comment left by this customer.
12/08/14
No comment left by this customer.
12/08/14
you guys did well
12/08/14
it was absolutely spot on servise...everything on time...pick up...tracking updates...delivery...i was extremely satisfied..business again
12/08/14
Easy to use and prompt service
12/08/14
Beyond helpful
12/08/14
