We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
Simple easy to use web site. Parcel collected & delivered OK, but tracking information not always up to date.
26/07/14
No comment left by this customer.
26/07/14
great service ,would use again thank you
26/07/14
No comment left by this customer.
26/07/14
Delivery to CZ worked well in a timely manner.
26/07/14
No comment left by this customer.
26/07/14
Perfect in every way , extremely good price . Thank you
26/07/14
It was easy to book on line and very efficient e-mail follow-ups
26/07/14
Tracking info vanished - didn't know where it was until the recipient confirmed delivery.
26/07/14
No comment left by this customer.
26/07/14
excellent. First class. Thanks
26/07/14
No comment left by this customer.
26/07/14
As always, very easy to use, clear instructions, no fiddly stuff
26/07/14
Very efficient, came at a convenient time. Recommend Parcel Monkey to everyone as they helped me so much by providing great service.
26/07/14
simple, faultless service.
26/07/14
no comment
25/07/14
Very good communication ,very fast and easy thnx
25/07/14
It was a 123 process from beginning to end,very easy, no hassle, just how every service provider should be. ORGANISED.
25/07/14
Terrible - driver didn't turn up for collection.... Twice. Had to deliver parcel to depot myself. Very poor service.
25/07/14
this time unlike my first experience (2 days nobody came) was good
25/07/14
no comment
25/07/14
no comment
25/07/14
no comment
25/07/14
I m very happy about it , is the first time for me and I can say good servie and I ll recomandid to my friend
25/07/14
no comment
25/07/14
Not good with this parcel. Rebooked three times as courier never turned up daily. Rebook reprint label was hassle.
25/07/14
Collection was problem free with preprinted barcodes. Delivery amazing- only four days to Italy. Thanks
25/07/14
I used this service as a price was quoted based on my package, quoted my buyer the price, which ok'd then cost £10 more because of item val
25/07/14
no comment
25/07/14
I used Parcel Force from the options provided and with hindsight would look at the pick up options more closely. Ie 9-5.30 meant waiting i
25/07/14
It wasn't clearly stated that my package would be picked up between 8am and 6pm, so collection was missed and had to be rescheduled
25/07/14
excellent - great price - very good communication - fast delivery
25/07/14
no comment
25/07/14
The courier DX is unprofessional: The corner bath is damaged; communication office late and inaccurate; personnel and vehicle unprepared.
25/07/14
Very efficient service at a great price.
25/07/14
Very good service, reasonable and the guy arrived to collect at 9.30am so great, waiting a day wouldn't have been to good.
25/07/14
Would appreciate a narrower window for collection
25/07/14
very good 24hr service
25/07/14
Keep doing what you're doing !!
25/07/14
no comment
25/07/14
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