We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
The collection guy was very friendly and nice. He put my mind at ease as I was returning a fragile item. Full refund given! Great :-)
28/07/14
No comment left by this customer.
28/07/14
everything was fine thank you
28/07/14
Reasonably priced in comparison to Royal Mail, collected from home so no trip into town necessary and did what you said you were going to do
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
Can't improve on the service you provided so I've no advice, faultless and extremely fast and efficient. Thank you
28/07/14
Collection never happened and there is no way of having direct contact with Parcel Monkey
28/07/14
Very pleased with service and very good price for heavy packages
28/07/14
No comment left by this customer.
28/07/14
very easy to use
28/07/14
Quick and Simple
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
Complaint submitted as left dissatisfied at the service provided!!!
28/07/14
Didnt deliver on time and kept me waiting and no proper telephone number
28/07/14
Box had so many holes in it on arrival some of the contents had been lost along the way. Obviously very little care was taken along the way
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
Early collection and quick delivery thanks
28/07/14
Did exactly what was required and expected. Thanks
28/07/14
No comment left by this customer.
28/07/14
I've been using parcel monkey for a few months now and I'm impressed with their overall service. Inc costs and reliability.
28/07/14
No comment left by this customer.
28/07/14
great service- thank you!
28/07/14
Website very slow & keeps telling my password is incorrect when I know it is correct.
28/07/14
prompt and polite. Great value for money
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
Everything was great couldn't have been happier with the service
28/07/14
easy website to use - quick collection and service - good tracking available
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
excellent service and reliability
28/07/14
Please give your customer contact details for complaints. My goods were not collected and I had to make a 50 mile round trip to Courier
28/07/14
No comment left by this customer.
28/07/14
No comment left by this customer.
28/07/14
Just a great service!
28/07/14
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