We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,807 reviews.
Doing everything well
02/08/14
Fine service
02/08/14
Helps if you get the information correct. i.e Still not listed as delivered, no digital signature, what do I pay for
02/08/14
Excellent service pick up and delivery will defo use again
02/08/14
no comment
02/08/14
Parcel not collected on scheduled date. had to re schedule collection. 1st and last time I use Parcel Monkey.
02/08/14
no comment
02/08/14
no comment
02/08/14
My parcel was collected on Tuesday and arrived in Australia, fully intact, on the following Friday.
02/08/14
Really poor & frustrating. With no contact phone number to question the total inadequacy of the service. Money paid for no service at all!
02/08/14
great service and at a fraction of the price of Parcelforce
02/08/14
would be great to decide either am or pm collection / delivery as not always at home. Other companies offer this as standard.
02/08/14
no comment
02/08/14
Great service. Great price. Quick delivery.
02/08/14
I have not received my parcel that was collected on the 25th of July ,I have spent hours trying to speak with someone at DX,PLEASE SORT OUT
02/08/14
Prompt, couteous and efficient
02/08/14
no comment
02/08/14
please make sure vendors consider your orders same as their own orders. they don't at the moment. worst experience of a courier.
02/08/14
Very simple quick easy to book and very reasonably priced
02/08/14
easy to book item was picked up on time and delivered promptly
02/08/14
no comment
02/08/14
no comment
02/08/14
excellent service will use again
02/08/14
Excellent and reasonably priced service for a package to Sweden from the UK. Thanks
02/08/14
Your driver delivered to the wrong house so never arrived until day 2. good otherwise
02/08/14
Great service and good value for money thank you
02/08/14
Delivered parcel to Japan very promptly.
02/08/14
Failed to collect the package. You are impossible to contact (no phones nos.). I believe I am entitled to a refund & a free collection?
02/08/14
Thanks, parcel arrived safe n sound
02/08/14
It would be better if you could give a time slot for collection of a parcel, ie between 8am & 1pm or 1pm & 6pm.
02/08/14
no comment
02/08/14
thank goodness i found parcel monkey, i have been able to send my packages cheaply and efficiently
02/08/14
Great service - i will be using again for sure!!!
02/08/14
Very easy to use and quick service
02/08/14
Very Good
02/08/14
Fast and cheap, although the box was a bit damaged (nothing important)
02/08/14
no comment
02/08/14
no comment
02/08/14
no comment
02/08/14
Parcel collected on time, delivered to italy within 4 days in a immaculate condition thanks xx
01/08/14
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