We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
Could of done with a time of collect but other than that really good!
27/07/14
Not to be trusted,took my payment, but didnot come and collect my order.
27/07/14
No comment left by this customer.
27/07/14
Prompt pick up as usual, delivery 5days to Bulgaria ( working days ) arrived on time , very pleased
27/07/14
Waited 3 days for collection , rang each day to be told will be there , paid £62 for overnight , took a week to get there , never again!!!!
27/07/14
It would be good to be able to track parcel to give a good idea of delivery/collection times as DPD do but none the less great service
27/07/14
no comment
27/07/14
no comment
26/07/14
no comment
26/07/14
Good and efficient
26/07/14
Awesome !
26/07/14
Everything went smoothly
26/07/14
no comment
26/07/14
Box was delivered damaged!
26/07/14
I am very happy with the service, my parcel was collected on the 21st July, and was delivered to my daughter in la
26/07/14
no comment
26/07/14
Quick delevery and on time
26/07/14
Brilliant service as usual! Will use agian and defanitly recommend.
26/07/14
CHEAP AND FAST SERVICE. THANK YOU
26/07/14
no comment
26/07/14
Was very easy. Keep it up!
26/07/14
no comment
26/07/14
Very happy, however it would be even better if I didn't gave to print out the label :-)
26/07/14
no comment
26/07/14
Waited all day at home on arranged date of pick up. No communication. Unable to contact by phone re pick up and waited day. Never again.
26/07/14
call 30 min b4 collection
26/07/14
Great service
26/07/14
no comment
26/07/14
All good as far as I was concerned, especially not having to have the sender print off a label. Many thanks, good service.
26/07/14
Nothing needed improving. Perfect service. Thank you
26/07/14
This was the first time that I had arranged a collection and a delivery and while I was apprehensive, it all went smoothly.
26/07/14
A1 cannot fault as always
26/07/14
fantastic thank you
26/07/14
Fantastic service from start to finish ~ UK to Australia in 4 days!! Thanks so much ~ Highly recommended :))
26/07/14
Provided the cheapest option, but that didn't mean a compromise on service. Thank you
26/07/14
slightly concerned when your tracking no. came up as invalid ID,otherwise a very good service, thanks
26/07/14
Collected when said,informative tracking,quick delivery,will definately use again
26/07/14
Brilliant first class service you can't improve on that.thank you.
26/07/14
I did not have the parcel picked up. Nobody called and it has been a nightmare to get thru on the phone.
26/07/14
No comment left by this customer.
26/07/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
