We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
Good as always. Absolutely no complaints. Keep up the good work
31/07/14
no comment
31/07/14
Brill. Second time useing site x
31/07/14
Again, the driver was very helpful and polite. Excellent service!
31/07/14
no comment
31/07/14
All good delivered on time
31/07/14
no comment
31/07/14
no comment
31/07/14
Fantastic service
31/07/14
Items collected as indicated, delivered correctly and very quick & at a competetive price, all the staff are very pleasant, for me perfect.
31/07/14
be brilliant if text could be sent giving approx time for collection
31/07/14
no comment
31/07/14
After paying I was left with a feeling of isolation an e mail confirming details would be great and maybe an e mail detailing progress
31/07/14
All spot on - thank you
31/07/14
great website but the delivery was not in the guaranteed 24 hours
31/07/14
Yet again brilliant service. Parcel monkey are consistently top of the game here and bottom of the price range!! Well done guys. :)
31/07/14
Vehicle wheelchair ramp collected and arrived on time.Many thanks
31/07/14
no comment
31/07/14
very good no problems
31/07/14
no comment
31/07/14
parcel monkey performed very well.
31/07/14
Best Service Ever!!!! AAAAAAAA++++++++++
31/07/14
Pickup, and pre pickup info excellent, but really need feedback of delivery completion,date/time etc.
31/07/14
no comment
31/07/14
No comment left by this customer.
31/07/14
No comment left by this customer.
31/07/14
It would be good to know an approximate time frame for the drivers to arrive at the house to pick up parcels
31/07/14
Found Parcel Monkey easy to use and delivery very fast.
31/07/14
Server Error in '/tracker' Application. I have no idea if my parcel has been delivered.
31/07/14
No comment left by this customer.
31/07/14
great service
31/07/14
No comment left by this customer.
31/07/14
No comment left by this customer.
31/07/14
great service
31/07/14
Exaclt
31/07/14
Easy, good service, tracked all the way trough the Europe.
31/07/14
absolute s***!! Tried to contact driver, impossible, failed to collect had to take to depot p***** off, cost dbl. Not even a partial Refund.
31/07/14
FAQs confusing - put a contact number on there so customers can speak to someone when they have a query. Otherwise, good service.
31/07/14
No comment left by this customer.
31/07/14
collection delayed for 8 days due to no contact or answering phones your end, my customer is mad as hell. shocking experience.
31/07/14
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