We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,475 reviews.
no comment
14/08/14
simple and easy to use and good prices
14/08/14
no comment
14/08/14
All good, delivered fast even without barcode label. spot on.
14/08/14
Used Courier - utter rubbish. Parcel didn't arrive within time frame and they pretended that they had tried to deliver it!
14/08/14
An email/text with if it will be an afternoon/morning collection would be my only suggestion for improvement! Thought the service was fab
14/08/14
no comment
14/08/14
The process was easy, the price right and excellent collection.
14/08/14
no comment
14/08/14
Great value and reliable too, thanks, but earlier availability of delivery window would be ideal.
14/08/14
great site and service. would definately use again.
14/08/14
Great service. Good price
14/08/14
no comment
14/08/14
Confusing website, clicked link for Saturday link on Thursday, not delivered until Monday. And Expensive. No thanks!
14/08/14
No comment left by this customer.
14/08/14
quick, easy and professional
14/08/14
Thank you just would have like a time of pick up 8 to 1 or 1 to 6
14/08/14
No comment left by this customer.
14/08/14
fantastic job - Thankyou
14/08/14
No comment left by this customer.
14/08/14
it is an efficient service
14/08/14
No comment left by this customer.
14/08/14
Said Label did not have to be printed but the post office did not accept without the label. Printed, glued on, went OK.
14/08/14
No comment left by this customer.
14/08/14
very straight forward, will certainly use again.
14/08/14
No comment left by this customer.
14/08/14
No comment left by this customer.
14/08/14
No comment left by this customer.
14/08/14
Promptly collected and promptly delivered
14/08/14
THE SERVICE WAS BRILLIANT AS USUAL, SO IMPRESSED AND THE DRIVER WAS VERY KIND, I TELL EVERYONE ABOUT YOU
14/08/14
According to city link you didn't pass the additional instructions for the driver so my parcel didn't get collected and I had to call them u
14/08/14
great service
14/08/14
unfortunately failed to pick up on the day booked for, fine on second day
14/08/14
No comment left by this customer.
14/08/14
The online service was easy to use and the information for sending/tracking easy to access, a good service at a good price! would recommend.
14/08/14
Once again great service and prompt delivery to Crete.
14/08/14
very good
14/08/14
No comment left by this customer.
14/08/14
Very good as promised
14/08/14
good enough for me -it was parcelforce we chose
14/08/14
