We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,810 reviews.
Very good service
30/07/14
you have failed to collect the parcel!
30/07/14
No comment left by this customer.
30/07/14
Quick and accurate service. Parcel got there in no time.
30/07/14
No comment left by this customer.
30/07/14
Reliable service. We will continue to use.
30/07/14
No comment left by this customer.
30/07/14
If you could give an approx. time parcel will be collected, It would be perfect.
30/07/14
You could provide us with your contact details, also your pay system will not accept credit card issued out of the UK
30/07/14
Website offers good options and value. However no details given for pick-up time. I had to in all day for courier. Annoying.
30/07/14
Great service would highly recommend.
30/07/14
Very good service will use it again
30/07/14
You promised 'next day delivery' but it took 3days and goods were perishable. arrived in Norfolk Sat 6 a.m. but nobody delivered it til Mon
30/07/14
Very good for once
30/07/14
No comment left by this customer.
30/07/14
It was very good. i don't know what else I can say.
30/07/14
Service is generally good.
30/07/14
No comment left by this customer.
30/07/14
do you ever reply to requests for late delivery compensation. see my requests please.
30/07/14
Painless, inexpensive, quick. What more can you want?
30/07/14
Never any problems with the service
30/07/14
Extremely easy to use & very efficient
30/07/14
paid for next day delivery but my parcel didn't turn up until 4 days later not happy at all!!!!
30/07/14
Was OK. Have you got phone desk in place yet?
30/07/14
Twas Good
30/07/14
excellent service and tracking
30/07/14
Drivers was a little late, but good service otherwise
30/07/14
No comment left by this customer.
30/07/14
Give collection times.
30/07/14
Excellent. Easy to arrange, delivered when they said they would, all arrived in perfect condition. Will use again.
30/07/14
No comment left by this customer.
30/07/14
No comment left by this customer.
30/07/14
no comment
30/07/14
I could not get the pod to display on my computer, but your staff kindly sent me a screen shot
30/07/14
arrangements were smooth, Citylink delivered one day late but not your fault, just hope the goods are not broken
30/07/14
I have only used PM a coupel of times but found their service very good, easy to tyrack your package as well no need to type in the number
30/07/14
The website was tricky to use. Had a few goes at doing the order
30/07/14
no comment
30/07/14
all items inside(ceramic tiles) smashed to pieces despite being wrapped and packaged well. Courier must have thrown the box around!
30/07/14
Collected on the day and delivered next day as promised, excellent 100%. Tracking difficult to use and I could find no info until delivered.
30/07/14
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