We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,807 reviews.
Parcels should have been collected on the Friday as per instructions, courier did not turn up until the Monday, not happy
01/08/14
I didn't receive any update and when I tried to track it I just got a message saying the consignment wasn't in the system
01/08/14
No comment left by this customer.
01/08/14
my item was damaged in transit, parcel force seem to be making it as difficult as possible to submit a claim
01/08/14
No comment left by this customer.
01/08/14
website instructions very easy and clear. parcel picked up 10.30 on day specified so i didnt have to wait in all day.
01/08/14
Good
01/08/14
No comment left by this customer.
01/08/14
a day late collecting as unable to deal with the weight of item alone. had to arrange for help at collection address, got sorted in the end
01/08/14
fab service, but was unsure payment had been accepted as system crashed - keep up the good work
01/08/14
Excellent service as usual
01/08/14
No comment left by this customer.
01/08/14
Parcel not collected on scheduled date, had to wait in a second day
01/08/14
No comment left by this customer.
01/08/14
Happy with the service but need an invoice for our accounts please.
01/08/14
No comment left by this customer.
01/08/14
No comment left by this customer.
01/08/14
Great service already
01/08/14
No comment left by this customer.
01/08/14
Reasonably priced and delivered to Asia very fast. Will use again. Thanks!
01/08/14
All went very well
01/08/14
Not sure you can post this but..... Bl**dy Brilliant!!!!!!!!
01/08/14
driver was very help full never used parcel monkey before would def use again brilliant service
01/08/14
Very straightforward process, picked up and delivered as booked.
01/08/14
no comment
01/08/14
no comment
01/08/14
I have used your service many times, and after last time ( which was a disaster) I hesitated.
01/08/14
Never thought it would be so easy!!! Genuinely amazed!!!! Thank you!!!!
01/08/14
Fantastic service, excellent value, door to door and great delivery time.
31/07/14
On time, all as expected
31/07/14
Ref no given for TNT was incorrect and had 2 curriers at the door both claiming they were here to collect my parcel
31/07/14
The parcel arrived safely within the timescale but i had difficulty in tracking as it couldnt be found on record when i tried.
31/07/14
fast and effective
31/07/14
Very good job. Fast and cheap.
31/07/14
The worst postal service ever as no one to contact customer services don't reply Be Warned!!!
31/07/14
Swift service, no problems!
31/07/14
not reliable
31/07/14
Good as always. Absolutely no complaints. Keep up the good work
31/07/14
no comment
31/07/14
Brill. Second time useing site x
31/07/14
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