We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,807 reviews.
booked the parcel in on the sunday pick up monday, tuesday no sign of anyony, phoned them,parcel picked up thursday eventually,not impressed
04/08/14
No comment left by this customer.
04/08/14
No comment left by this customer.
04/08/14
Always asking for the recipient phone number is a pain and hard to achieve within a reasonable time
04/08/14
Brilliant service, efficient and very professional. Will recommend to friends and use the service again.
04/08/14
No comment left by this customer.
04/08/14
Excellent service as usual
04/08/14
Very pleased with the service provided. A more precise time slot would make this an exceptional service :)
04/08/14
Collecting the parcel on my chosen day would have been nice for a start. tracking number don't work either. last time I use PM
04/08/14
It was a great service .quick and easy Thankyou
04/08/14
quick & easy
04/08/14
Parcel still not collected - one week later!
04/08/14
No comment left by this customer.
04/08/14
no comment
04/08/14
Fantastic Great service and I will use again and pass on to all my Friends
04/08/14
Satisfied with the service - but would have appreciated a time slot for pick up - instead of wasting all morning and afternoon waiting!
04/08/14
no comment
03/08/14
No indication of actual pickup. Impossible to track. Had to ring DX 3 times to confirm delivery
03/08/14
Excellent service
03/08/14
no comment
03/08/14
very quick fantastic tks
03/08/14
always good service but prefer the old site format
03/08/14
fantastic service could not be bettered
03/08/14
no comment
03/08/14
only pce in a box was crushed slightly no other item was in the box so can only be pure mistreatment
03/08/14
Excellent service
03/08/14
BRILLIANT AS USUAL
03/08/14
Reliable, easy to book and quick delivery
03/08/14
can't think of anything other than maybe a few discount offers now and again
03/08/14
no comment
03/08/14
My parcel still hasn't arrived even though this was meant to be a 48hr service and 7 days has passed.
03/08/14
no comment
03/08/14
I am very happy with your service. Very fast. Professional. Thank you :-)
03/08/14
no comment
03/08/14
no comment
03/08/14
Easy to arrange and clear pricing. Collected and delivered as advertised. Exactly what it says on the tin!
03/08/14
no comment
03/08/14
no comment
03/08/14
Still waiting for you to collect it!
03/08/14
top class service .. best for international delivery
03/08/14
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