We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,807 reviews.
excellent service fast collection and delivery good price thankyou
05/08/14
system easy to use
05/08/14
Was happy with service , a more accurate pick up time would be better as waited in all day for them to come after 5pm
05/08/14
it would be useful for the courier to specify an allotted time slot so you don't have to wait in all day
05/08/14
parcel delivered safely and intact as it was fragile, so will def use you again.
05/08/14
I'm so impressed with your service, many thanks for your service provider. 100%
05/08/14
no comment
04/08/14
no comment
04/08/14
Just what I needed, thanks for your service
04/08/14
Excellent as usual!
04/08/14
good service ;)
04/08/14
Clear and easy to use website and good links to allow order tracking.
04/08/14
no comment
04/08/14
Wow! I'm truly amazed you were about a third of the price of other carriers for my over-sized parcel,quick & easy to use. I will be back!!!!
04/08/14
Very good. Even better if I could choose a time for the pick up of the parcel!
04/08/14
Actually collect the parcel!!
04/08/14
no comment
04/08/14
Some kind of pick times would be more helpfully or A SMS before arrival for parcel
04/08/14
parcel monkey excellent. but the courier (citylink) didnt use a trolley but rather dragged my parcel across the floor resulting in damage!
04/08/14
Very easy to book will definitely use again
04/08/14
Great service, very competitive pricing easy to follow instructions & easy to navigate site
04/08/14
your contracted company did not collect on day, a person lost 1 whole day because of this, dx freight are a poor company . disgusted
04/08/14
no comment
04/08/14
no comment
04/08/14
no comment
04/08/14
lack of collection time is a problem - just not possible to wait in all day (used city link)
04/08/14
excellent inexpensive and reliable
04/08/14
no comment
04/08/14
You didn't turn up on the day you said you would. Luckily on this occasion I'd left it with my parents who didn't mind.
04/08/14
no comment
04/08/14
no comment
04/08/14
when you download the shipping address only part of it comes out.I had to write address by hand and attach that as well.
04/08/14
My driver always picks up first thing. Excellent friendly service. I couldn't be happier!
04/08/14
good service already and hard to improve on that really.
04/08/14
No comment left by this customer.
04/08/14
The only improvement would have been to have known the pickup time; am. or pm. Otherwise great!
04/08/14
prompt pick-up and delivery on days promised (Parcelforce 24)
04/08/14
Your website is a pain in the arse. You should autofill my address and the dimensions of the box comes up in a qwerty format not numbers.
04/08/14
All Good
04/08/14
No comment left by this customer.
04/08/14
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
