We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,251 reviews.
Delivered next day trouble free
05/09/14
CityLink were perfect as always
05/09/14
EXCELLENT SERVICE
05/09/14
Collection and delivery all went to plan - but my Parcelforce box was quicker by 24 hours
05/09/14
The only comment I will make is that companies 'employed' by you might give a better time-appreciation for collection etc 8am-6pm too
05/09/14
no comment
05/09/14
Great service, cheaper than parcel force (and all the quotes I got from Shiply) and really easy. I definitely recommend Parcel Monkey.
05/09/14
They Never picked up my parcel ater 4 days i had to cancel the order and want my money back
05/09/14
Very efficient service, exceeded my expectation. Thank you
05/09/14
The delivery company went over&above their station to deliver my parcel they were great. Parcel Monkey are ****! Would NOT recommend EVER!!!
05/09/14
Very good service and very speedy very happy!!!
05/09/14
You want my honest Opinion it was **** sorry but I didn't get it collected till 2 days later & cannot ring someone frustrating
05/09/14
no comment
05/09/14
no comment
05/09/14
I booked parcel force 48 and it was a day late I need to make a claim please
05/09/14
Every one of the twelve items was smashed. Due to the actions of completely careless courier services. I'm £115 down. Thanks
05/09/14
Only issue was 50% of my special instructions for delivery were not printed on the address slip
05/09/14
no comment
05/09/14
Great service, exactly as described. Thanks
05/09/14
would be helpful to be notified of delivery time to within 1 hour
05/09/14
No comment left by this customer.
05/09/14
No comment left by this customer.
05/09/14
good communication and reliable service.
05/09/14
No comment left by this customer.
05/09/14
good
05/09/14
Twice u didn't another courier it's still here
05/09/14
No comment left by this customer.
05/09/14
No comment left by this customer.
05/09/14
No comment left by this customer.
05/09/14
No comment left by this customer.
05/09/14
Great service a bit expensive though
05/09/14
collection not attempted on booked day, delivery still not arrived, looks like parcel is lost, i have had to chase, no contact from Courier
05/09/14
It was collected on the day requested and delivered but I was given incorrect information by Parcel Monkey.
05/09/14
Everything went smoothly, thank you!
05/09/14
Let me have a phone number so we can contact you and speek to a real person
05/09/14
no thick you have got it just right for me
05/09/14
Good service. Would use again A+
05/09/14
Parcels still not delivered and no reply to my email from Parcel Monkey, No bananas for you monkey boy!
05/09/14
No comment left by this customer.
05/09/14
item arrived damaged. Perhaps could have been packaged slightly better by sender but bent metal implies it was rather manhandled!
05/09/14
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