We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
no comment
19/09/14
no comment
18/09/14
Despite some trouble I had with my printer getting the labels printed, you have delivered the parcel safely AND on time. Thank you!!!.
18/09/14
Parcel not collected. No apology or refund.
18/09/14
no comment
18/09/14
no comment
18/09/14
Make clearer when not delivering on a Saturday when you say next day by 12, my parcel didn't arrive until Monday
18/09/14
The price is the cheaper on the net. The 24 hours express was prompt.
18/09/14
The driver did not bring a pallet truck to collect my pallet!!
18/09/14
Fantastic service yet again
18/09/14
Excellent website. Easy to use.
18/09/14
My collection was almost 4 hours late, I emailed parcel monkey on the day asking for customer services to contact me, they haven't. not on !
18/09/14
no comment
18/09/14
My order didn't seem to get passed onto the other company? More characters here would help. Was going to explain what happened, but no room!
18/09/14
No comment left by this customer.
18/09/14
very good ...I'm happy .. delivery to Italy
18/09/14
I'm HAPPY again :):):)
18/09/14
Love Parcel Monkey, it's a great idea being able to choose what delivery company you use without having to phone round.
18/09/14
very good service website user friendly always gives you a good selection of well priced services will keep using you
18/09/14
No comment left by this customer.
18/09/14
perfect
18/09/14
great service, as ever
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
No comment left by this customer.
18/09/14
Very good service, delivery on time, Many Thanks
18/09/14
You still have not collected our parcel that was meant to be collected on Tuesday and appaling customer service when trying to resolve.
18/09/14
No comment left by this customer.
18/09/14
very pleased will use your service again thank u
18/09/14
A great service, reasonable price! Could do with a text to give a time frame for pick up. Apart from that very pleased
18/09/14
No comment left by this customer.
18/09/14
lack of info was poor but the end driver was excellent and should be praised
18/09/14
Was all really good thanks
18/09/14
No comment left by this customer.
18/09/14
the only company that would collect and deliver a chair top company will use again
18/09/14
It was easy to find the right parcel service on your website and to book it on line. Service excellent
18/09/14
Parcel was collected as arranged and delivered next day. I was able to track the package and it was delivered next day as arranged.
18/09/14
Excellent. Every single member of your team was amazingly helpful. Great communication and flexibility. 5-star performance.
18/09/14
