We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
no comment
22/09/14
my parcel was picked up as scheduled and has been stuck in a trak pak process centre with no scanning information since 16 September.
22/09/14
superb service
22/09/14
was very poor and lousy. ..was no collection on monday....had to deliver myself. on Wednesday. poor
22/09/14
Due to driver not waiting for me to get downstairs and open the door I still don't have my package...overall not a good experience.
21/09/14
no comment
21/09/14
no comment
21/09/14
Service extremely poor, did not come at specified time hence had to take to parcel force myself will not be using you again.
21/09/14
nope, still doing better service than royal mail
21/09/14
All went smoothly - thanks very much
21/09/14
Perfect.
21/09/14
no comment
21/09/14
Keep up the good work
21/09/14
top notch service recomended to others
21/09/14
Very smooth. Faultless service.
21/09/14
no comment
21/09/14
Great fast service as usual highly recommended
21/09/14
picked up on time and delivered next day as promised
21/09/14
great service. keep it going!
21/09/14
couldn't fault it cheers
21/09/14
no comment
21/09/14
every thing on time as forecast
21/09/14
no comment
21/09/14
Simply the easiest and most cost effective way to send anything 5*
21/09/14
I did ask for next day delivery online but it did not happen, when I rdbg
21/09/14
no comment
21/09/14
5 star
21/09/14
easy to use,good price turned up on time delivered on time what more do you need
21/09/14
no comment
21/09/14
Very happy with first 2 deliveries will definitely use you again
21/09/14
no comment
21/09/14
a pre txt with a better delivery pickup time instead of a general time for pickup would help if you had to poo out for something
21/09/14
no comment
21/09/14
First time of using your service and no complaints at all.
21/09/14
Fantastic service, my parcel arrived in Italy before I did, very reassuring to be able to trust the courier
21/09/14
Perfect. The package was collected on Monday in the UK and delivered to Montreal in Canada on Thursday. Well done.
21/09/14
Arrived on time-sent me email 2 remind me,very good service,will use again, thank you
21/09/14
no problems thank you!
21/09/14
Excellent service as always
21/09/14
Excellent service. Great communication and collection effective.
21/09/14
