We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,757 reviews.
No comment left by this customer.
25/11/14
No comment left by this customer.
25/11/14
the rescheduling / cancelling process is not easy
25/11/14
I've had delivery problems before with your company but lately the service has been 5 star,on time and realistically priced.Highly recommend
25/11/14
No comment left by this customer.
25/11/14
was meant to be collected on wednesday 19th for next day but turned up a day late. seems pointless paying for next day delivery. never again
25/11/14
Good Service and tracking
25/11/14
Price and service very good, only downfall is the tracking number didn't register or work all day
25/11/14
No comment left by this customer.
25/11/14
it's in my problem is just submitted. You delivered too many parcels to one of my customers.
25/11/14
super fast service with no problems to deal with 5 star excellent
25/11/14
excellent service
25/11/14
No comment left by this customer.
25/11/14
first class service
25/11/14
quick and easy to organise and very simple to keep track of
25/11/14
No comment left by this customer.
25/11/14
No comment left by this customer.
25/11/14
Very good service!
25/11/14
All first class thank you
25/11/14
No comment left by this customer.
25/11/14
Excellent online service my only complaint is NO telephone number to contact Parcelmonkey when something goes wrong as is did in my case
25/11/14
No comment left by this customer.
25/11/14
No comment left by this customer.
25/11/14
No comment left by this customer.
25/11/14
No comment left by this customer.
25/11/14
A dedicated time slot would be good
25/11/14
No comment left by this customer.
25/11/14
Excellent! Got a range of options. The one I chose was faultless. GREAT service!
25/11/14
IpaidforcollectiononaWednesday,afterwaitinginthehousealldayIgotanemailtosayI'd"missedcollection"Sohadtotakeanotherdayoffworktowaitforcollect
25/11/14
No comment left by this customer.
25/11/14
No comment left by this customer.
25/11/14
Very good pricing and service will use again
25/11/14
No comment left by this customer.
25/11/14
Great service,Could there be a designated AM/PM collection time slot. between 7am---14:00 ---14:00--20:00
25/11/14
Process end to end was great. City Link did not turn up when booked - I rebooked and they then turned up on the wrong day! Otherwise Great
25/11/14
No comment left by this customer.
25/11/14
No comment left by this customer.
25/11/14
get you set to work when im trying to run off postal address!!!!!!!!!!!!!!! not a great first time..
25/11/14
One parcel is still missing but the two most important ones arrived
25/11/14
Collected and delivered on time great service ,i will certanly use parcel monkey again wel done😊
25/11/14
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