We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,774 reviews.
excellent cant fault you
17/12/10
would be very appreciated if you could keep this amazing service all year round!!
17/12/10
Very satisfied with service.
17/12/10
Excellent value for money arrived when they said they would and parcel delivered safely the next day - thank you
17/12/10
Parcel was delivered 2 days late by Courier on a next days service
17/12/10
always use parcel monkey- as does the hubby and we never had any problems.
17/12/10
very good thanks
17/12/10
fast delivery and good service. Thanks
17/12/10
Easy to do, great price, picked up and delivered as specified. Highly reccommended and will use again. Good job!
17/12/10
I am still waiting for one parcel to be returned to me after non-delivery and 2 x postage costs refunded due to non-collection.
17/12/10
Parcel has not been delivered as yet but shows it has arrived at maidenhead depot
17/12/10
great service as always.
17/12/10
No comment left by this customer.
17/12/10
No comment left by this customer.
17/12/10
One of my parcels got held up for a week in Aberdeen but this was due to the weather!
17/12/10
No comment left by this customer.
17/12/10
No comment left by this customer.
17/12/10
Rubbish service, I know there's hold ups NO EMAIL BACK FROM U< MY ORDER PENDING SINCE 13th, I JUST WANT INFO! CAN I CANCEL AND USE ANOTHER
17/12/10
Excellent reliable service
17/12/10
No comment left by this customer.
17/12/10
No comment left by this customer.
17/12/10
No comment left by this customer.
17/12/10
great well done thanks
17/12/10
Very good will use you again. cheers
17/12/10
My parcel was picked up within the hour! Was amazed. Don't know if it got there yet as not heard, but still impressed. Thanks.
17/12/10
NOT RECEIVED MY PARCEL I arranged for pickup with parcelforce and deliver it to me i have not had the parcel picked up or delivered. POOR
17/12/10
No comment left by this customer.
17/12/10
Next day delivery turned out to be 2 days delivery but guessing it was due to weather conditions. Other than that i was happy with service
17/12/10
No comment left by this customer.
17/12/10
good as always
17/12/10
There were delays in collection of parcels and trying to contact you is very difecuilt,but will put it down to adverse weather conditions,
17/12/10
Fast and efficient even in challenging weather conditions
17/12/10
Excellent service as always - picked up on time, delivered on time, perfect.
17/12/10
Great most of the time but insufficient resources to deal with bad weather - No one to contact when parcels were not collected for 4 days
17/12/10
The parcel was collected on time, however it still hasn't been delivered and no communication on why delayed or when will be delivered
17/12/10
You did very well, despite the bad weather, when a lot of other couriers had decided to stop all delivery/collections in scotland
17/12/10
the parcel has not yet bn picked up and no one has bn in touch.We are very disappointed with the service. Ann Marie McGuigan (07796811073)
17/12/10
No comment left by this customer.
17/12/10
No comment left by this customer.
17/12/10
Brilliant service. Would defiantly use again.
17/12/10
